TRƯỜNG ĐẠI HỌC TÔN ĐỨC THẮNG
KHOA NGOẠI NGỮ
PHIẾU THEO DÕI TIẾN ĐỘ/NHẬT KÝ THỰC TẬP
Sinh viên:
HỒNG HÂN
Ngày tháng năm sinh : 21/02/1995
Lớp : 13000102
MSSV : 01301089
Ngành : Tiếng anh thương mại
Đề tài/nội dung TTTN:
WEEK/DATE
CONTENT
INSTRUCTOR’S
CERTIFICATION
-Meet the director and some employees in the
1
From13/2/2017 To19/2/2017
company
-Discuss directly to the director about the
internship time and hand over the work.
-Learn the rules and history of the company
such as:
+The overview about company
+The formation and development of the
company
+The achievement of company
-Learn the organizational structure at PHUC
XUAN
NHI
Travel
company
and
the
functions and duties of the departments
1
-Learn some of the company's main services
such as booking tour, bus, boat, flight, train,
and exchanging money, extending visa,..
-Input the customer’s data to system
- Study the main works in the company :
+ Learn how to check email of customers,
partners
+Learn how to check the customer
delivering book: how many tour, bus, boat,
flight?. And how many customers in a tour?,
who is the partner?
+Learn how to write the receipt
+Learn how to introduce the tour by picture
+Learn how to deal the price with customers
+ Learn the price of bus, tour, train, boat..
-Practice all kinds of services in the company
-Exercise with the colleagues to have the real
experiences
-Get familiar with some of equipments such
as fax, print, photocopy...
2
From20/2/2017 To26/2/2017
-Learn about the company's tour programs and
products such as
+Learn some of the popular tour in
company and the price: Mekong Delta, Cu Chi
Tunnels, City Tour, Vung Tau beach, Phu
Quoc Island, Da Lat city…
+Learn some of the popular bus route in
2
company and the price: Mui Ne, Can Tho,
Nha Trang, Da Lat, Vung Tau, Hoi An, Da
Nang..
+Sell the products of company such as sim
card, voucher taxi
-Learn how to hand over the customers to the
tour guide
-Meet some of the partners with the director
-Input the customer’s data to system
-Type and print the necessary documents.
-Self-study materials, programs of the
company.
3
From 27/2/2017 To 5/3/2017
- Discuss the advantages and disadvantages in
working time with the director
+Advantages : I has done and caught the
company's products and services,I has kept up
with the company's process
+Disadvantages : I had a problem about
dealing the price with customers
-Comunicate to the customers and sell services
+Book the tours: Book the tour to Cu Chi
Tunnel haft day, City and Cu Chi Tunnel tour
full day, night life city tour, Mekong Delta 1
day,Cao Dai Temple tour
+Book the buses from Sai Gon to: Mui Ne,
Nha Trang, Can Tho, Vung Tau, Hoi An,
3
PhnomPenh
-Hand over the customers to the tour guide
-Input the customer’s data to system
-Report the work done during the week to the
director
-Comunicate to the customers and sell services
+Book the tours : Da Lat 3days, Phu Quoc
4
From 6/3/2017 To 12/3/2017
island 4days, Da Nang 3days, Thai Lan 5days,
Mekong Delta 2days, Mui Ne 3 days
+Book the flights from Sai Gon to : Phuket,
Bangkok, Phu Quoc, Nha Trang, Kualalumpur
+Book the buses from Sai Gon to : Siem
Riep, Sihanouk Ville, Lao
+Book the trains form Sai Gon to : Da
Nang, Ha Noi
+Sell products : Sim card, Voucher taxi,
Water
-Translate the tour program of company from
English to Vietnamese
-Draw up the contact with the customers and
partners
-Report the work done during the week to the
director
4
-Comunicate to the customers and sell services
+Book the tours : Cu Chi Tunnel haft day, Cu
5
From13/3/2017 To 19/3/2017
Chi Tunnel and Cao Dai Temple 1 day, Ha
Long Bay 4days, Cooking class, Hong Kong 6
days
+Book the buses from Sai Gon to Vinh Long,
taxi
to
the
airport,
Nha
Trang,
Hue,
PhnomPenh
+Book hotels: Hoa Hue, Ha Vi, Sky, Truong
Thinh
+Make other services such as exchanging
money, extending visa, calling international.
-Go to the bus station to get ticket
-Meet partners with the director
-Report the work done during the week to the
director
-Receive and respond email of the customers
6
From20/3/2017 To 26/3/2017
and partners
-Give the tour recommendation for customers
-Comunicate to the customers and sell services
+Book the tours: Da Nang 3 days, Nam Cat
Tien park full days, Nha Trang 3 days, Nam
Du island 3 days
+Book the buses form Sai Gon to: Mui Ne,
PhnomPenh, Sihanouk Ville, Rach Gia
+Book the boat from Rach Gia to Phu Quoc
+Book the flights from Sai Gon to:
5
Phu Quoc, Con Dao, Ha Noi
+Exchange money and extend visa
-Report the work done during the week to the
director
-Receive and respond email of the customers
7
From27/3/2017 To 2/4/2017
and partners
-Give the tour recommendation for customers
-Learn more about local tours
-Comunicate to the customers and sell services
+Book the tours: City tour full day, Cu Chi
haft day, Mekong Delta 3 days
+Book the buses form Sai Gon to: Mui Ne,
Nha trang, Hoi An
+Book the train from Sai Gon to Da Nang
+Book the flights from Sai Gon to:
Bangkok, Ha Noi
+Selling map, water, sim card
-Design some of the daily tour program
-Report the work done during the week to the
director
8
From 3/4/2017 To 9/4/2017
-Collect the tour programs in English both
local tour and international tour
-Meet partners with the director
-Meet the regular customers and agency
-Draw up the contact with the partners
6
-Experience the daily tour of company
-Become a tour guide in two days
-Submit the internship docments and ask for
comments of the director
-Organize a party to fall apart company
Tp. Ho Chi Minh, ngày 10 tháng 04 năm 2017
Người hướng dẫn
(Ký, họ tên và đóng dấu)
7
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