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Table of Contents INTRODUCTION........................................................................................................3 1. Research Background............................................................................................3 2. Research Question..................................................................................................5 3. Research Objectives...............................................................................................8 4. Research Process...................................................................................................9 CHAPTER 1: LITERATURE REVIEW..................................................................11 1.1 History and Evolution of Curriculum Development for Primary Level............11 1.2 Curriculum Development Tools for Primary Level...........................................12 1.2.1 Bradley’s Effectiveness Model for curriculum Development Indicators..13 1.2.2 Tyler’s Objectives-Centered Model...........................................................15 1.2.3 Stufflebeam’s Context, Input, Process, Product Model.............................16 1.2.4 Scriven’s Goal-Free Model........................................................................18 1.2.5 Stake’s Responsive Model.........................................................................20 1.2.6 Eisner’s Connoisseurship Model................................................................21 1.2.7 Value-Added Assessment...........................................................................23 1.2 The Crossing between Curriculum Development and Management Tools.......24 1.2.1 The importance of management in education............................................24 1.2.2 The Logical Framework Approach and its practice to enhance managerial activities at schools..............................................................................................26 1.3 Steps to establish evaluation system for curriculum.........................................31 1.4 Criteria in setting the evaluation system............................................................33 CHAPTER 2: METHODOLOGY............................................................................37 2.1 Research Methodology.......................................................................................37 2.2 Sample................................................................................................................38 2.3 Instrumentation..................................................................................................39 2.4 Data Collection...................................................................................................41 2.5 Method of Analysis.............................................................................................42 2.6 Summary............................................................................................................42 1 CHAPTER 3: DATA ANALYSIS..............................................................................43 3.1 Overview of Cambridge International Education program..............................43 3.2 Data Analysis.....................................................................................................45 3.2.1 The process of identifying problems..........................................................45 3.2.2 The series of surveys to the establishment of evaluation system..............49 CHAPTER 4: RECOMMENDATION.....................................................................60 4.1 The establishment of evaluation system............................................................60 4.1.1 The first-level evaluation system...............................................................60 4.1.2 The second-level evaluation system...........................................................68 4.2 Challenges to program evaluation.....................................................................69 4.3 Recommendations..............................................................................................71 CONCLUSION...........................................................................................................74 1. Limitations of the research..................................................................................74 2. Conclusion............................................................................................................74 2 INTRODUCTION 1. Research Background There is no doubt in considering education as an essential part of our life. One believes that educating and being educated is not only a great source to equip oneself with sufficient knowledge and skills, but also a necessary tool to thrive on later in life. However, for the past few decades, we no longer just encounter with the question of whether a child is deprived of education or not. We are confronting with how to best improve our existing educational system. Lately, a good deal of attention has been paid to how to evaluate existing and upcoming curriculum and educational projects so that they could benefit students decently. As a result, a number of theories in the domain of education and teaching have become increasingly refined to evaluate and assess a curriculum is beneficial for students or should it be modified and improved. Curriculum, as being defined in Oxford Dictionary (Oxford University Press, 2006), is first and foremost the courses that are taught by a school, college, et cetera. In education, a curriculum is broadly defined as the totality of student experiences that occur in the educational process. The term frequently alludes particularly to an arranged grouping of guidelines, or to a perspective of the understudy's experiences in accordance with the educator's or schools instructional objectives. Curriculum may fuse the arranged association of students with instructional substance, materials, assets, and courses of action for assessing the accomplishment of instructive objectives. Additionally, curriculum split into several categories, such as the implicit and explicit, as well as the official curriculum and extra-curricular activities. There have been several notable works by Western educators and researchers in this particular field of education since 1940s and each one of them provide different outlook on how to conduct the best curriculum for primary pupil students. Interestingly, mentioning evaluation and assessment, it is immediate to draw a connection to managing and controlling, which is an important part of management knowledge and practices. 3 Managerial evaluation theories have proved to serve the utmost course- how to best utilize existing resources to bring out the most effective and efficient results. An issue emerging among the educators and managers is that whether one should enable school systems to examine and critique their curriculum development procedures with managerial tools. Those in charge for curriculum planning surely need help to employ a good enough process for establishing goals and determining the appropriateness for their particular situation they are facing with, to apply managerial philosophies in creating what is best for their students, in other words, their clients. Among the tremendous variety of existing managerial theories in controlling and evaluating for projects, one could easily note that Logical Framework Approach (developed by U.S. Agency for International Development, 1969), which is a management tool commonly used for designing, monitoring, and evaluating development projects, has gained popularity in both private business sector as well as educational institutes. The Logical Framework Approach continues to gain adherents, though it is a management tool invented more than 40 years ago. This thesis reports the findings of a thorough study to establish the factors needed to form a scientifically appropriate and successful curriculum for a collaborated project between Topscore Educational Consultancy Company and Doan Thi Diem Primary School. Subsequently, these factors are in hope to be applied in other educational institutions and establishments in Hanoi and in Vietnam. Emphasis is placed on the establishment of an evaluation system created by the combination of existing educational and managerial tools, as well as the requirements of sufficient quality control during the development process. In that sense, central to the research study is exploration of the sharing role and responsibility of participating members and experts, which take up a crucially important part in this educational and training project. So often that the educational management, or management in general, has been brought down to too simple factors such as lack of funding to facilitate activities, however, it is not the case being examined in this research. It is 4 observable that the central factor in the failed progress of State-own or semi Stateown projects lies in the lack of dedicated research and cooperation among participating members. In Vietnam, funding has never been enough due to continuous demands from education reformation and to the fact that Vietnam still stands in the rank of low-income countries. Despite that, one can notice the role of good management here, that being said, management refers to maximize or proper utilization and make best use of limited and a scarce resource. In that sense, good research and cooperation among membership that enables the working consistently and discretely towards the betterment of curriculum plays a great role in the success of the project. To assist in the possible improvement of this project, it is required the understanding of the essence of the work, including responsibility, staffing, collection, policies and procedures, funding and structure of academic curriculum. My research, therefore, has incorporated interviews with Cambridge International Education program staff and a questionnaire survey to all the participating students and their parents. 2. Research Question Great interest has been shown in the past decade in the curriculum field. Most of the emphasis has appeared to centre around multi-ethnic approaches, new academic programs, building autonomy, new school organizational patterns, and media technology rather than around curriculum development procedures itself. Consequently, school systems have found ample help in determining which new programs to adopt, often these programs have been package proposals complete from goals to evaluation. New patterns of school organization also have been recommended, beginning with such changes as adding classes for prekindergarten on through un-grading the elementary and secondary schools and the making of suggestions for a middle school which would change the more traditional junior high structure. By the same token, nowadays, Vietnam’s society has shown its great concern of educational system and curriculum reformation. It is observable that the number 5 of international programs conducted in metropolitan cities such as Hanoi or Ho Chi Minh City has been increasing relentlessly. The involvement of English-taught programs demonstrates a great deal of parents’ concern for advanced educational path for their children, especially in order to aid them in the context of globalization. Among the leading schools for primary education, Doan Thi Diem primary school stands as a prestigious education establishment. The school integrates several international programs with A from England, B from USA and C from Singapore, with hope to provide students with a wide range of choices that matches their parent’s satisfaction and requirements. The international program in collaboration with Top Score Vietnam, an educational consultancy company, using curriculum adoption and teaching materials from Cambridge University and its teaching consultancy department, is called Cambridge International Education program (hereby is abbreviated as CIE at times). During the last few years, the CIE program is incorporated into some selective schools in Hanoi, including primary schools Doan Thi Diem. By 2010, the program was put into some schools in the city on the basis of voluntary registration of parents and students. To meet the high quality of training, CIE program focused on recruiting teachers, in which the criteria of expertise and teaching experience are highly competitive. Initially, the program used to be a collaborative project between Doan Thi Diem Primary School and EMG educational consultancy company. However, due to the lack of due responsibilities provided from EMG, the company itself has been excluded from the program and then the control was taken over by Top Score educational consultancy. The CIE program, hence, is now expected to learn from the experienced of the past failing incidence and hopes to advance the program’s quality to the next level, especially in terms of curriculum. After two weeks of adapting and observing, it occurred to me that most of the problems this program has faced with lies in its internal process of assessing and controlling the quality of its curriculum development progress. Curriculum, as being 6 understood in this research, is an organizational pattern for structuring leaning, which is the pre-planned dimension of the instructional program. The purposes of the study reported here, therefore, are to identify criteria for curriculum development that are crucial, functional and observable so that it could align with the educational goals of the school itself as well as the individual goals of each students; and to test these criteria in existing school system. Through initial analysis, it is uncovered that there are three basic problems that were seriously hindering not only meaningful evaluation of this project, but also their implementation. Firstly, the planning was too vague where the objectives were multiple and not clearly related to project activities. There has not existed yet the clear picture of what the project would look like if it were successful. Thus, evaluators could not compare – in an objective manner – what was planned with what actually happened. Secondly, and perhaps most importantly, the evaluation was an adversary process: with the absence of clear targets and frequent disagreements (even among project team members) as to just what the project was about, evaluators ended up using their own judgment as to what they thought were “good things” and “bad things”. The subsequent evaluation results would then frequently become a basis for further argument about what was good or bad, rather than resulting in constructive actions for project improvement. Educational curriculum, on the other hand, requires a group of experts to examine scientifically and thoroughly its quality. The CIE program needs a council of experienced educational experts that could help it to toss light on two questions: one, do planned courses, programs, activities, and learning opportunities as developed and organized actually produce desired results; and two, how can the curriculum offerings best be improved. Through that understanding and observation being made at CIE project, this research hopes to provide a tool for curriculum evaluation by examining and testing a combined tool between education and contemporary management. 7 3. Research Objectives Having a keen interest in education as a tool for sustainable development, the researcher has come to realize having an academic background of economics and management as well as a concern in primary education itself is not a conflict. On the other hand, this crossing gives interesting perspectives and outlooks on problem identification and problem solving. The two main objectives of this thesis is firstly, to identify existing problems related to CIE Program at Doan Thi Diem Primary School- a program to integrate international standard curriculum developed by Cambridge University into Vietnamese educational system. Secondly, through the examination of these problems and pitfalls, the researcher hopes to give out solutions to two issues: to what extent the current developed curriculum has fulfilled the educational goals of Doan Thi Diem Primary School; and the initiatives to improve the current quality of curriculum using neat tools from managerial science, with help of a comprehensive evaluation system. In the context of constantly changing competition, even an educational institution now must strive to find out its prevailing points to satisfying its customers, while staying true to the nature and significant of true and righteous education. In that sense, this report is as well hoped to contribute as an insightful paperwork to this important project of Doan Thi Diem Primary School. The research’s mere ambition is not to provide a thorough inspection of all aspects covered by these abovementioned theories; but to put some more perspectives into the case of this CIE Program with hope to enhance its operational activities. Even though the time of researching at Doan Thi Diem Primary School was tentatively short and future research is indeed needed to consult the program in much greater details, this research is still expected to stand as a suggestion from the view of a business student to the program to perform in its most effective and successful way. 8 4. Research Process To fulfil the research objectives, the following session dwells on the background that forms the academic side of this report. There are two schools of theories, namely Curriculum Development tools and Logical Framework as a management tool that are explained and described in an adequate brief. After examining these theories, the author spends the rest and major magnitude of this report to analyse the situation and context of CIE Project in accordance with the preceding theories. The analysis is solely established in the basis of the internship I have conducted at Doan Thi Diem Primary School from December 2014 to April 2015. At the end of the report, solutions and suggestions were generated in the form of a comprehensive evaluation system. There stood three major steps in this research, including identifying problems (determining research questions), interviewing and questioning (determining research objectives and research process) and giving out solutions (determining research conclusion). Throughout these three major steps, a host of surveys, questionnaires and interviews would take place with the participation of all different stakeholders of Cambridge International Educational program, which shall be listed in the next session of this report. The inquiry documents and the overall process aimed to be short and concise in order to gain the information needed without having to overanalyse pages of data, which could help to prevent an extended period of time. 9 Figure 1.1: Research process at Cambridge International Education program Identify problems Quick survey sent to teachers Examine the received results Interview and give questionnaires to other stakeholders Interview School Board Members and Project managers to identify Project's objectives Interview parents and students to identify their expectations and levels of satisfaction Give solutions Establish an evaluation system combining stakeholders' opinions Give out some initatives to obtain best results Source: author All of the inquiries shall be found fully in the Appendix section. 10 CHAPTER 1: LITERATURE REVIEW 1.1 History and Evolution of Curriculum Development for Primary Level Curriculum assessment in general has a long history. As Guba and Lincoln (1981) pointed out, a Chinese head in 2200 B.C obliged that his open authorities exhibit their capability in formal competency tests. In the United States, the sympathy toward assessing schools can be followed at any rate as far back as the proposals of the Committee of Ten, which toward the end of the nineteenth century set maybe the first illustration of "evaluative gauges" for a country's auxiliary schools (United States’ National Education Association, 1969). As of late, then again, the enthusiasm for educational module assessment specifically has appeared to increment especially. Society's emphasis on instructive responsibility, the specialists' requests for instructive change, and the instructor's attendant requirement for confirmation of results have all added to the current enthusiasm for speculations and systems for educational module assessment. Unfortunately, much of this interest seems to have resulted in an ill- conceived obsession with test results and test results only. Therefore, a more extensive viewpoint and more expanded methodologies appear essential. Initially, primary school was synonymous with essential instruction, taking youngsters from kindergarten through evaluation. As the populace developed and got to be progressively urban and rural rather than country, the one-room school building offered path to the multi-room school building, which got to be various schools. The change of rudimentary training is clear. With a consistent, unfaltering climb in differing qualities in a huge number of nationwide grade schools, the instructive methodology of educators must adjust. While school understudies of the twenty first century took the fundamental classes in primary school (Social Studies, Science, Language Arts, Math, and so on.), numerous schools today are changing their curricula and joining classes, for example, Mandarin Chinese training. Despite the fact that the ordinary instructive classes are still by and by, an alternate method is being met by directors and 11 instructors so as to successfully show all understudies, and stay aware of a changing and advancing society. Curriculum evaluation, therefore, should be understood as the process of collecting data on a curriculum to determine its value or worth with the aim of deciding whether to adopt, reject, or revise the programme, which is concerned by various parties. For example, the public want to know whether the curriculum implemented has achieved its aims and objectives; teachers want to know whether what they are doing in the classroom is effective; and the developer or planner wants to know how to improve the curriculum product. 1.2 Curriculum Development Tools for Primary Level Educational curriculum development is a methodology of enhancing the educational module. Different methodologies have been utilized as a part of creating curricula. Ordinarily utilized methodologies comprise of analysis (i.e. need examination, errand investigation), planning (i.e. target outline), selecting (i.e. picking fitting learning/showing routines and proper evaluation strategy) development (i.e. development of the educational module usage board/ educational module assessment panel) and checking (i.e. educational module survey advisory group). Effectiveness Model for Curriculum Development Indicators, for instance, a modern theory of curriculum development, holds that teachers as educational experts actively construct subjective feedbacks of what they are teaching based on their constant interaction on the daily basis with students (Bradley, 1985). According to this paradigm, an adequately effective curriculum must meet the expectation of being consistent, responsive and responsible to its clients. This sophisticated set of indicators, however, was not the pioneer in the field of educational evaluation. Many other theories have long been standing as utile tools for curriculum assessment, such as Objectives- Centred Model (Tyler, 1950) providing a relatively easy steps for overall controlling of curriculum development; Context, Input, Process and Product Model (Stufflebeam, 1971) with tremendous improvements 12 from the aforementioned theory; Goal- Free Model (Scriven, 1972) being the first to question the assumption that goals or objectives are crucial in the evaluation process; Responsive Model (Stake, 1975) making a major contribution by noting that the concerns of the stakeholders should be paramount first and Connoisseurship Model (Eisner, 1979) which emphasizes qualitative appreciation. As the movement of constantly refined curriculum effectiveness and accuracy that has been there for more than half of the century, all of these ideas are bombarding those responsible for decision making in such matters. In this research, there are six of the most significant works being presented and scanned as the primary research background. Each of these mentioned tools shall be presented through its (1) definition, (2) characteristics of each model; (3) advantages and disadvantage of the model, with hope to form a big picture of existing curriculum evaluation systems in the world. 1.2.1 Bradley’s Effectiveness Model for curriculum Development Indicators The Bradley’s effective model for curriculum development indicators is a set of measurable checkpoints, with simple responses (yes or no) to identify whether the current curriculum plan is set properly or not. The full version of this model is presented in the table below. Table 1.1: Bradley’s Effectiveness Model for curriculum Development Indicators Indicator Description Yes or No Vertical The course of study reflects a K-12 format that enables curriculum teachers to have quick and constant access to what is being continuity taught in the grade levels below and above them. Also, upward spiraling prevents undue or useless curricular repetition Horizontal The course of study developed provides content and curriculum objectives that are common to all classrooms of the same continuity grade level... also, daily lesson plans reflect a commonality 13 for the same grade level Instruction based Lesson plans are derived from the course of study, and on curriculum materials used are correlated with the content, curriculum objectives, and authentic tasks developed Curriculum Philosophical and financial commitments are evident. priority Clerical assistance is provided and reasonable stipends are paid to teachers for work during the summer months. in addition, curriculum topics appear on school board agendas, administrative meetings agendas, and building=staff meeting agendas Broad Buildings in the district have teacher representatives on the involvement curricular committees, elementary, middle level or junior high, and high school principals (or designees) are represented; and school board members are apprised of and approve the course of study Long-range Each program in the district is included in the 5-tear planning sequence and review cycle. Also, a philosophy of education and theory of curriculum permeate the entire school district Decision Controversies that occur during the development of a making program center on the nature of the decision, and not on clarity who makes the decision Positive Also, the initial thoughts about the curriculum come from human teachers, principals, and the curriculum leader. All relations participating members are willing to risk disagreeing with anyone else,; however, communication lines are not allowed to break down Theory-into- This district philosophy, vision, mission, exit (graduation) practice outcomes, program philosophy, rationale statement, program approach goals, program objectives, learning outcomes, and authentic tasks are consistent and recognizable. Planned Tangible evidence shows that the internal and external 14 change publics accept the developed program course of study for the school district. The process of developing a course of study for each program or discipline in a school district is no longer one of determining how to do it, but one of determining how to do it better Source: Glatthorn, 2015 The indicators for effective curriculum development represent working characteristics that any complex educational institution must have in order to be responsive and responsible to its clients (Wiles. J, 2002). Further, the measurement can also be oriented to meet the needs of school regardless of scales, which can focus on a specific evaluation of a curriculum aspect, such as literature, language, math, or any different content area. The obvious advantage of this model is its simplicity and readiness to use. However, being as simple as it is, the model is mostly appropriate for overall assessment and not detailed enough to serve as a thorough tool of curriculum evaluation. 1.2.2 Tyler’s Objectives-Centered Model One of the soonest curriculum evaluation models, which keeps on affecting numerous evaluation activities, was that proposed by Ralph Tyler (1950) in his work Basic Principles of Curriculum and Instruction. As elucidated in this work and used as a piece of evaluation attempts, the Tyler approach moved sensibly and purposely through a couple of related steps: (1) Begin with the behavioral objectives that have been previously determined. Those targets ought to indicate both the substance of learning and the understudy conduct expected as “Demonstrate familiarity with dependable sources of information on questions relating to nutrition.” (2) Identify the situations that will give the student the opportunity to express the behavior embodied in the objective and that evoke or encourage this behavior. (3) Select, modify, or build suitable assessment instruments, and check the instruments for objectivity, dependability, and legitimacy. (4) Use the instruments to obtain summarized or appraised results. 15 (5) Compare the results obtained from several instruments before and after given periods in order to estimate the amount of change taking place. (6) Analyze the results in order to determine strengths and weaknesses of the curriculum and to identify possible explanations about the reason for this particular pattern of strengths and weaknesses. (7) Use the results to make the necessary modifications in the curriculum (Glatthorn, 1987) The Tyler model has several advantages, firstly as it is relatively easy to understand and apply. It focuses attention on curricular strengths and weaknesses, rather than being concerned merely with the performance of each student. The most striking matter here is it also emphasizes the importance of a continuing cycle of appraisal, examination, and constant improvement. However, according to Guba and Lincoln (1981), it still bears plenty of pitfalls, namely: not suggesting how the objectives themselves should be evaluated nor providing standards or suggest how standards should be developed. Else, its accentuation on the earlier explanation of targets may confine creativity in curriculum development, which appears to place undue accentuation on the preassessment and post-appraisal, disregarding totally the requirement for developmental evaluation. By the same token, Baron and Boschee (1995), in their book Authentic Assessment: The Key to Unlocking Student Success, stress that “we are encountering fundamental changes in the way we view and conduct assessment in schools” (p.1). 1.2.3 Stufflebeam’s Context, Input, Process, Product Model These obvious weaknesses in the Tyler model led several evaluation experts in the late 1960s and early 1970s to criticize the Tyler model and to offer their own alternatives. The alternative that had the greatest impact was that developed by a Phi Delta Kappa committee chaired by Daniel Stufflebeam (1971). This model seemed to appeal to educational leaders because it emphasized the importance of producing evaluative data for decision making; in fact, decision making was the sole justification for evaluation, in the view of the Phi Delta Kappa committee. 16 To service the needs of decision makers, the Stufflebeam model provides a means for generating data relating to four stages of program operation: context evaluation, which continuously assesses needs and problems in the context to help decision makers deter- mine goals and objectives; input evaluation, which assesses alternative means for achieving those goals to help decision makers choose optimal means; process evaluation, which monitors the processes both to ensure that the means are actually being implemented and to make the necessary modifications; and product evaluation, which compares actual ends with intended ends and leads to a series of recycling decisions. During each of these four stages, specific steps are taken: (1) (2) (3) (4) (5) (6) The kinds of decisions are identified. The kinds of data needed to make those decisions are identified. Those data are collected. The criteria for determining quality are established. The data are analyzed on the basis of those criteria. The needed information is provided to decision makers. (Glatthorn, 1987, pp. 273–274) The context, input, process, product (CIPP) model, as it has come to be called, has several attractive features for those interested in curriculum evaluation. Its emphasis on decision making seems appropriate for administrators concerned with improving curricula. Its concern for the formative aspects of evaluation remedies a serious deficiency in the Tyler model. Finally, the detailed guidelines and forms created by the committee provide step- by-step guidance for users. The CIPP model, however, has some serious drawbacks associated with it. Its main weakness seems to be its failure to recognize the complexity of the decision-making process in organizations. It assumes more rationality than exists in such situations and ignores the political factors that play a large part in these decisions. Therefore, as Guba and Lincoln (1981) noted, it seems difficult to implement and expensive to maintain. 1.2.4 Scriven’s Goal-Free Model Michael Scriven (1972) was the first to question the assumption that goals or objectives are crucial in the educational evaluation process. After his involvement in 17 several evaluation projects where so-called side effects seemed more significant than the original objectives, he began to question the seemingly arbitrary distinction between intended and unintended effects. His goal-free evaluation model was the outcome of this dissatisfaction. In conducting a goal-free evaluation, the evaluator functions as an unbiased observer who begins by generating a profile of needs for the group served by a given program. Only then, by using methods that are primarily qualitative in nature, the evaluator assesses the actual effects of the program. If a program has an effect that is responsive to one of the identified needs, then the program is perceived as useful. Goal-free evaluator, therefore, avoids learning the stated purpose, goals or intended achievements, of the program prior to or during the evaluation. Instead, he observes and measures actual processes and outcomes; and interviews program consumers, which prevents only looking at the program as it pertains to the intended goals at the risk of overlooking many positive and/or negative unintended sideeffects. The evaluator, subsequently, asks: “What does the program actually do?” rather than “what does the program intend to do?” As being stated in his most notable work, “Merit is determined by relating program effects to the relevant needs of the impacted population, (Scriven, 1991. p. 180).” a comprehensive needs assessment should be conducted simultaneously with data collection. “The evaluator should provide experiential accounts of program activity so that readers of the report can, through naturalistic generalization, arrive at their own judgments of quality in addition to those the evaluator provides, (Stake, 2004, p. 215).” With this new approach, there stand a host of critical advantages for the utilization of this tool. Firstly, it may identify unintended positive and negative sideeffects and other context specific information. As a supplement to a traditional evaluation, it serves as a form of triangulating both data collection methods and data sources. Secondly, it circumvents the traditional outcome evaluation and the difficulty of identifying true current goals and true original goals, and then defining and weighing them. 18 By the same token, it is, therefore, less intrusive to the program and potentially less costly to the client. By reducing interaction with program staff, it is less susceptible to social, perceptual, and cognitive biases; is reversible; an evaluation may begin goal- free and later become goal-based using the goal-free data for preliminary investigative purposes. Moreover, it is less subject to bias introduced by intentionally or unintentionally trying to satisfy the client because it is not explicit in what the client is attempting to do; it offers fewer opportunities for evaluator bias or corruption because the evaluator is unable to clearly determine ways of cheating. For the evaluator, it requires increased effort, identifies incompetence, and enhances the balance of power among the evaluator and client. Lastly, and perhaps most importantly, its focuses on human experience and what people actually do and feel, allows for understanding how program implementer deal with its non-programmed decisions (Stake, 2004), which should be understood as decisions regarding relatively novel problems, or problems that an individual, group, organization, or entity has never encountered (George & Jones, 2000). Scriven’s main contribution, obviously, was to redirect the attention of evaluators and administrators to the importance of unintended effects—a redirection that seems especially useful in education. If a mathematics program achieves its objectives of improving computational skills but has the unintended effect of diminishing interest in mathematics, then it cannot be judged completely successful. Scriven’s emphasis on qualitative methods also seemed to come at an opportune moment, when there was increasing dissatisfaction in the research community with the dominance of quantitative methodologies. As Scriven himself notes, however, goal-free evaluation should be used to complement, not supplant, goal-based assessments. Used alone, it cannot provide sufficient information for the decision maker. Some critics have faulted Scriven for not providing more explicit directions for developing and implementing the goalfree model; as a consequence, it probably can be used only by experts who do not require explicit guidance in assessing needs and detecting effects. 19 1.2.5 Stake’s Responsive Model Robert Stake (1975) made a major contribution to curriculum evaluation in his development of the responsive model, because the responsive model is based explicitly on the assumption that the concerns of the stakeholders—those for whom the evaluation is done—should be paramount in determining the evaluation issues. He made the point this way: “To emphasize evaluation issues that are important for each particular program, I recommend the responsive evaluation approach”. It is an approach that trades off some measurement precision in order to increase the usefulness of the findings to persons in and around the program. An educational evaluation is a responsive evaluation “if it orients more directly to program activities than to program intents; responds to audience requirements for information; and if the different value perspectives present are referred to in reporting the success and failure of the program” (p.14). Stake recommends an interactive and recursive evaluation process that embodies these steps: (1) The evaluator meets with clients, staff, and audiences to gain a sense of their perspectives on and intentions regarding the evaluation. (2) The evaluator draws on such discussions and the analysis of any documents to determine the scope of the evaluation project. (3) The evaluator observes the program closely to get a sense of its operation and to note any unintended deviations from announced intents. (4) The evaluator discovers the stated and real purposes of the project and the concerns that various audiences have about it and the evaluation. (5) The evaluator identifies the issues and problems with which the evaluation should be concerned. For each issue and problem, the evaluator develops an evaluation design, specifying the kinds of data needed. (6) The evaluator selects the means needed to acquire the data desired. Most often, the means will be human observers or judges. (7) The evaluator implements the data-collection procedures. (8) The evaluator organizes the information into themes and prepares “portrayals” that communicate in natural ways the thematic reports. The portrayals may involve videotapes, artifacts, case studies, or other “faithful representations.” 20
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