Tài liệu Lg_english_for_information_technology_1

English Information Technology Vocational English Course B o o k Contents Function nit 1 Working in the IT in.dustry Meeting people p.4 J o b s in IT p.6 S c h e d u l e s p.8 Introducing yourself and others Vocabulary Present tense of be Introductions I'm Natasha, nice to meet you. Personal questions Describing your job Present Simple What do you do? 1 am a programmer. Jobs Describing your daily routine and Schedules What time does it start? Routines Times times Spelling p. 10 Language Using the alphabet What does WWW stand How do you spell for? IT acronyms The alphabet that? B u s i n e s s matters p.11 Computer Describing computer hardware Unit2: Compu ter systems Computer Comparatives That monitor hardware p. 12 Computer hardware is bigger than mine. Describing computer software Superlatives That software is the easiest to use. Present tense of have(got) We've got the best software. Computer softw ware Working with c o m p u t e r s p.16 Describing tasks Present continuous Are you installing it now? Computer tasks Computer Understanding computer usage must, mustn't, Computer usage software p. 14 can, can't, don't have to u s a g e p.18 1 must update my files B u s i n e s s matters p. 19 Website Talking about websites Unit 3 Websites purpose p.20 Website analytics p.22 Question words (1) Which websites Getting information about websites Purpose of websites do you visit? Question words (2) How many people visit our Website analysis tools website? Large numbers Website development p.24 Developing a website The best Talking about your favourite Describing things w e b s i t e s p.26 websites There are a lot of photos Database b a s i c s p.28 Understanding database products Asking people to do things Data p r o c e s s i n g p.30 Describing data processing steps Data storage a n d Talking about data storage and Asking for and giving advice Data storage and back-up b a c k - u p p.32 devices What should 1 do? solutions Describing steps in a process After that... Functions of a website Features of a website Adjectives on this website nit 4 Databases B u s i n e s s matters p.27 Could you help me, Quick questions to check understanding Got that? You should buy a flash Database systems benefits p.34 B u s i n e s s matters p.35 Contents Using data in company departments Entering a database please? Data processing steps Prepositions drive. Company departments Types ( Function • E-commerce Explaining E-commerce types c o m p a n i e s p.36 Language Vocabulary Quantity Types of business many, a few, Unit 5 E -comme p E-commerce features p.38 Describing the features of an e-commerce website Transaction security p.40 Talking about security Online Describing the transaction process Linking ideas Website features / have a PC and laptop at home Future (will + infinitive) Hackers Networks won't be able to get into the network Online transactions transactions p.42 lit 6 Network systems B u s i n e s s matters p.43 Types of network p.44 Explaining networks Networking Describing and fixing network hardware Making suggestions hardware p.46 Talking about the Using the past tense Past Simple When did they launch the I'd recommend it's cheaper. past p.48 Types of network system Giving reasons a Dell computer because Network hardware Why don t you call the IT Help Desk? Problems with hardware Networking sites network? Time expressions yesterday 3 Network range a n d s p e e d p.50 Talking about network capabilities Network terminology Speeds and ranges B u s i n e s s matters p.51 Fault Understanding faults lit 7 IT si ipport diagnosis p.52 i_ 3 The present perfect Has (s)he switched Software repair p.54 Filling in service reports Hardware repair p.56 Using toolkits and making repairs off the computer? Fault diagnosis: questions and answers Fault diagnosis questions Possible solutions Explaining the use of something We use tweezers to hold small Toolkits objects Customer Computer hardware Phonecalls service p.58 B u s i n e s s matters p.59 Unit 8 IT security t and sat a Security solutions p.60 Describing security solutions Workstation health should/shouldn't and safety p.62 Identifying a safe working environment Security procedures p.64 Explaining network and system security Expressing prohibition Vou mustn't give your password Reporting Reporting a security incident Expressing possibility You may have a virus on the computer. Types of security threats Security systems • Office rules Security procedures to anyone. Reporting process incidents p.66 B u s i n e s s matters p.67 Partner files: Student A p.68 Audio script p.69 Partner files: Student B p.78 Contents 3 Working in the IT industry • I n t r o d u c e y o u r s e l f and others • ask a n d a n s w e r p e r s o n a l q u e s t i o n s • talk a b o u t s c h e d u l e d tasks • use the a l p h a b e t a n d s p e l l out w o r d s Meeting people H o w d o y o u greet p e o p l e i n y o u r c o u n t r y ? W h a t d o y o u say w h e n y o u greet p e o p l e i n English? Speaking Reading 2 C o m p l e t e these dialogues w i t h t h e w o r d s i n t h e b o x . all is too Listening Speaking name's Welcome Nice this What's 1 Natasha: H i , m y (1) Natasha. Khalid: Pleased t o (2) _ you. I'm Khalid Ali. Natasha: Pleased t o meet y o u , ( 3 ) . 2 Philip: Ahmed: f'hilip: G o o d m o r n i n g . (4) I ' m A h m e d . A n d (5) M y name's P h i l i p . (6) . Tim: All: Tim: Ingrid: Linda: Tim: Hi everybody, (7). . is I n g r i d . Hi! I n g r i d , t h i s (8) . A h m e d , L i n d a , M o h a m m e d a n d Mansoor. Nice m e e t i n g y o u (9) Likewise. (10) t o t h e t e a m a n d g o o d luck. 3 . y o u r name? _ are? t o meet y o u . L i s t e n a n d c h e c k y o u r answers. 4 L i s t e n again a n d repeat t h e dialogues. 5 W o r k i n s m a l l g r o u p s . Practise i n t r o d u c t i o n s . F o l l o w t h e i n s t r u c t i o n s below. 1 2 1 you meet Working in the IT industry Introduce yourself. I n t r o d u c e a new t e a m member. Listening 6 L i s t e n t o t h i s d i a l o g u e a n d c h o o s e t h e c o r r e c t answers. K a t h r y n : K a r i m , w h a t d o y o u do? Karim: I'm a (1) website developer/network administrator. w o r k for? K a t h r y n : I w o r k for CISCO. I ' m a (2) system analyst/website W h e r e are y o u f r o m , K a r i m ? Who do you analyst there. Karim: I'm f r o m K u w a i t . I w o r k for M i c r o s o f t t h e r e . A n d w h e r e are y o u from, Kathryn? Kathryn I ' m f r o m t h e (3) UK/US b u t n o w I live i n Qatar. Do y o u k n o w w h e r e Glenda's from? She's f r o m t h e US. A n d w h a t ' s h e r job? Karim: Kathryn Karim: She w o r k s for (4) IBM/Dell. Her j o b is t o set u p n e w s y s t e m s . Language Present tense of be We use be to say who somebody is or what something is. I'm Sam. 1 am Sam. You're/We're/They're from the UK. You/ We/They are from the UK. He's/She's He/She is a website developer. a website developer. It is in the US. It's in the US. We use be to ask personal questions. 7 BcXH Where are you from? L i s t e n a n d repeat these w o r d s . I'm, You're, She's, Reading 8 What is his name/job? What's his name/job? He's, It's, We're, They're/Their C o m p l e t e t h i s e m a i l w i t h am, is, are, their, our o r my. Dear Colleagues the IT Support team Jessica Martin and I (2). My name (1) Mahmoud Al Banawy, leader. The IT Support team members (3) Eli Ibrahim and Guido Pitteri. Mahmoud (4) our network administrator. Eli and Guido (5) system maintenance officers. (6) job is to keep our systems going. (7) job is to support you. (8) contact number (9) 675 567 567. Best regards Jessica Martin Writing Speaking 9 W r i t e a r e p l y t o t h e e m a i l i n 8. I n t r o d u c e y o u r s e l f a n d t h r e e p e o p l e i n your group. 1 0 W o r k i n pairs. A s k a n d a n s w e r q u e s t i o n s a b o u t y o u r j o b s , c o m p a n i e s and nationalities. Example: A: Where are you B: I'm from .... from? Working in the IT industry 1 5 Jobs i n IT Speaking 1 W o r k i n s m a l l g r o u p s . List t h e IT j o b s y o u know. Reading 2 Read t h i s t e a m i n t r o d u c t i o n . C o m p l e t e t h e d e s c r i p t i o n s 1-4 w i t h t h e IT j o b s i n the box. Hi! I'm Sylvia. I c r e a t e u s e r n a m e s and p a s s w o r d s and I s e t firewalls. This is Isabelle. Her j o b is t o plan and design t h e network. A n d t h i s is Andrew. His j o b is t o make sure all o f t h e c o m p u t e r s work properly. Finally, M a r k and Latika. Their area is d a t a processing. We all work f o r t h e university. Our offices are in building &. database analyst IT support officer network administrator network architect 1 2 3 4 Sylvia is a Isabelle is a A n d r e w is a n M a r k a n d L a t i k a are Language Present simple What do you do? I'm a programmer. We use the present simple to talk about routines and things that are permanent or happen all the time. What does she do? She's a developer. Where does she work? She works for IBM in Poland. She doesn't work in Estonia. Where do they work? They work for Siemens in Egypt. Do you work in IT? Yes, 1 do/No 1 don't. Listening 3 StfjEH L i s t e n t o t h r e e p e o p l e t a l k i n g a b o u t t h e i r jobs. C o m p l e t e these j o b descriptions. 1 2 3 6 1 Working in the IT industry Karl Job: software c o m p u t e r games. R e s p o n s i b i l i t i e s : he designs a n d Heba Job: analyst Responsibilities: h e . . computer problems. Wojtek Job: database . e l e c t r o n i c data. R e s p o n s i b i l i t i e s : he analyses a n d . 1 Speaking 4 W o r k i n p a i r s . A s k a n d answer q u e s t i o n s a b o u t K a r l , Heba a n d Wojtek. Example: A: What does Karl B.He's .... L i s t e n a n d c o m p l e t e t h i s dialogue. Listening Ahmed: Betty: Ahmed: Milo: Betty: Milo: Betty: Milo: W h e r e (1) y o u w o r k , Betty? 1 w o r k for Dell i n D u b a i . W h a t (2) . you? I (3) for HP i n Budapest. W h a t d o y o u (4) , Milo? . developer. I w o r k ( 6 ) . I'm a (5) . Microsoft i n Prague. Frida? Milo, do you (7). Yes, I d o . W h a t d o y o u (8) t o know? W h e r e (9) she w o r k ? She w o r k s w i t h ( 1 0 ) . . i n Prague. She designs w e b s i t e s for (11) Ahmed: I see. Right, let's go. T h e w o r k s h o p s t a r t s i n five m i n u t e s . 6 L i s t e n a n d repeat these q u e s t i o n s . 1 2 3 4 5 Writing do? 7 Where do y o u work? W h a t a b o u t you? W h a t d o y o u do? W h a t d o y o u w a n t t o know? W h e r e does she w o r k ? W h a t is y o u r d r e a m job? W r i t e a j o b d e s c r i p t i o n for t h e j o b of y o u r c h o i c e . Job: Company to work for: Responsibilities: Speaking 8 Tell t h e rest of t h e g r o u p a b o u t y o u r d r e a m j o b . Use y o u r notes t o h e l p y o u . Example: My dream job is ... . I design/solve/analyse .... Working in the IT industry Schedules L i s t e n t o t w o p e o p l e at a n IT conference. C o m p l e t e t h i s d i a l o g u e . Listening Penelope: Don: Hi, D o n . (1) I'm (2) are you.' t h a n k s , Penelope. A n d you? I'm OK. Bit t i r e d f r o m t h e flight. Right. Penelope: Don: Penelope: Don: Penelope: Don: Penelope: Don: Penelope: Don: Penelope: Don: (3) w o r k s h o p (4) y o u w a n t t o a t t e n d today, Don? I w a n t t o go t o t h e CISCO n e t w o r k s e c u r i t y w o r k s h o p . Sounds i n t e r e s t i n g . W h a t t i m e does i t start? It (5) A n d (6) It (7) at 9.15. does i t finish? at 4.00 i n t h e a f t e r n o o n . Well, I (8) to attend the Microsoft Windows Applications w o r k s h o p . It (9) at 8.30 a m a n d (10) at 6.00 p m . But t h e y have t w o breaks, at 10.30 a n d 12.45. That's good. H o p e y o u e n j o y y o u r session. You t o o . See y o u a r o u n d . Language Schedules We use ar with clock times. It starts at 9.15. (nine fifteen!quarter past nine) It begins at 8.30. (eight thirty/half past eight) What time does it start/begin/finish/end? It finishes at 4.00. (four o'clock) It ends at 5.05. (five oh five/five past five) When do you have a break? We have a break at 12.45. (twelve forty-five/a quarter to one) L i s t e n a n d repeat t h e s e t i m e s . 1 2 3 4 7.05 6.45 8 o'clock 10.45 5 6 7 8 4.35 2.15 12 o ' c l o c k 9.50 L i s t e n a n d repeat t h e s e sentences. 1 2 3 Speaking 4 It finishes at 5.00. It ends at 8.00. It s t a r t s at 6.00. W o r k i n pairs. A s k a n d answer q u e s t i o n s a b o u t y o u r d a i l y s c h e d u l e a n d breaks. Make notes. Example: A: What time/When do you start work? B: I start at 8.00. What about you? A: I begin at... . 5 Tell a n o t h e r pair a b o u t y o u r p a r t n e r ' s schedule. Example:... Reading 6 starts work at 8.00 and finishes at 4.00. She has a break at 12.00. C o m p l e t e these sentences w i t h t h e w o r d s i n t h e box. at at in for from I w o r k i n an office (1) Canada. I w o r k D u b a i b u t I'm (2) (3) SAP t h e r e . I s t a r t w o r k (4) . 8.15, have l u n c h i n a cafe (5) 1.30 a n d finish a b o u t 5.00. / Writing 7 II 9 W r i t e t h r e e sentences a b o u t y o u r s e l f a n d y o u r d a i l y schedule. Working in the IT industry 1 9 Spelling W o r k i n s m a l l g r o u p s . List t h e IT a c r o n y m s y o u know. Speaking HTML (HyperText Markup Language) HTML is a mark-up language used to describe the structure of a web page. FTP (File Transfer Protocol) a standard network protocol used to copy a file from one host to another. WLAN (Wireless Local Area Network) A type of local-area network that uses high-frequency radio wires to communicate between nodes. Listening 2 L i s t e n a n d c o m p l e t e t h i s dialogue. B o b , c a n y o u (1) me, please? Sure. I d o n ' t u n d e r s t a n d t h i s a c r o n y m . W h a t does i t (2) for? Let m e see. 'W3'. I ' m n o t sure. M a y b e WWW, t h e W o r l d W i d e Web. OK. W h a t does P2P s t a n d for? (3) s t a n d s for person-to-person. OK. W h a t does IP (4) ? It means I n t e r n e t P r o t o c o l . H o w d o y o u (5) 'Protocol'? p - r - o - t - o - c - o - 1 . Thanks. You're w e l c o m e . L i s t e n t o t h e l e t t e r s a n d repeat t h e m . a hj k bcdegptvz f Imnsxz Z /zed/ in British English and /zee/ in American English. i y o qu w r Speaking 4 W o r k i n pairs. Make a list of a c r o n y m s . Ask a n d answer q u e s t i o n s . Example: A: What does HTML stand for/mean? B: It stands for/means 10 1 Working in the IT industry .... Business matters You are at a t r a i n i n g w o r k s h o p . T h e t r a i n e r asks all t h e trainees t o c o m p l e t e t h e f o r m a n d i n t r o d u c e themselves. C o m p l e t e t h i s f o r m a b o u t yourself. Writing Participant Information Name: Date: DOB: Contact: Place of residence: Phone Email Interests: IT job you want and why: 2 W o r k i n p a i r s . Swap y o u r profiles a n d i n t r o d u c e y o u r p a r t n e r . 3 W r i t e an email message t o i n t r o d u c e y o u r s e l f t o t h e e m p l o y e e s i n t h e c o m p a n y u s i n g t h e profile b e l o w o r y o u r o w n i n f o r m a t i o n . You are a n e w e m p l o y e e in a c o m p a n y . Your p o s i t i o n is a n e t w o r k administrator. You are responsible for setting u p firewalls, s e c u r i t y levels, wireless connection, usernames and passwords. Speaking 4 W o r k i n p a i r s . Student A: y o u are t h e IT h e l p desk c o o r d i n a t o r , M r s M a h m o u d . T u r n t o page 68. Student B: y o u are Sharifa. T u r n t o page 78. C o m p l e t e t h e task. Swap t h e roles. Dear Mrs Mahmoud, I am a new e m p l o y e e i n F i n a n c e . I n e e d h e l p w i t h a c c e s s t o t h e company n e t w o r k . P l e a s e c a n y o u o r g a n i s e a t r a i n i n g s e s s i o n f o r me? I am f r e e o n T h u r s d a y a f t e r 2 . 3 0 . Do I n e e d t o come t o y o u r o f f i c e ? Do y o u g i v e c e r t i f i c a t e s a f t e r t h e t r a i n i n g ? T h a n k y o u v e r y much f o r y o u r h e l p . Sharifa Working in the IT industry I 1 11 r O m V> W n i l i l l t P r U L V / i • talk about w h a t is h a p p e n i n g l • talk a b o u t o b l i g a t i o n s • o y o l * make comparisons • talk about ability and d l o now necessity Computer hardware W o r k i n s m a l l g r o u p s . M a k e a list of all t h e c o m p u t e r h a r d w a r e y o u use i n y o u r Speaking w o r k o r study. Vocabulary 2 Label t h e d i a g r a m w i t h t h e c o r r e c t i t e m s 1-11. 1 monitor 2 3 4 case motherboard CPU ( C e n t r a l Processing Unit or Processor) main m e m o r y (RAM) 5 Listening 2 3 Computer systems ksj 6 7 8 9 10 11 e x p a n s i o n cards (video, g r a p h i c ) power supply unit optical disk drive hard disk drive keyboard mouse M. L i s t e n t o t w o colleagues a n d c o m p l e t e t h i s dialogue. Bob: W h a t d o y o u t h i n k ? W h i c h (1) Daisy: I ' m n o t sure. T h i s c o m p u t e r has a (2) has a (3) processor. is b e t t e r for t h e sales team? Bob: Daisy: Bob: Daisy: Bob: Daisy: Bob: A n d t h e o t h e r one? Well, i t is (4) A n d (5) Yes, y o u ' r e r i g h t . L i g h t e r a n d smaller. B u t t h e bigger o n e is (6) So w h a t is o u r decision? I ' m n o t sure. Let's go for a coffee a n d discuss t h i s again. m e m o r y and I think it Language Comparatives things. For short adjectives we add -er (than). Be careful of spelling. For long adjectives we use more/less (than). Some comparatives are irregular. The new monitor was bigger than the old monitor. big bigger fast faster Your processor easy easier It's easier to use than the other one. difficult more/less difficult This version is more difficult to use than the old version. expensive more/less expensive His computer is less expensive than hers. reliable more/less reliable 1 think you should buy that CPU. It is more reliable than the one you have. bad worse That screen resolution is much worse than before! good better 1 really like this mouse. It's so much better than the old one. is faster than mine. Make t h e c o m p a r a t i v e f o r m of these adjectives. Example: 1 2 3 4 5 6 7 long longer light efficient. long wide heavy fast dark 8 soft 9 hard 10 d u r a b l e . Reading 5 BEIQI 6 Listen again a n d repeat t h e w o r d s . 7 Read t h e s e p r o d u c t d e s c r i p t i o n s a n d m a k e sentences u s i n g c o m p a r a t i v e s . Example: L i s t e n a n d c h e c k y o u r answers. The Corsair is longer than the Imation C o r s a i r F l a s h Survivor G T 8 G B 8GB / M' /fisr // / / / J*3r / / mtSM Writing / / but slimmer. Imation Clip F l a s h Drive 4 G B 4GB Read at 34MB/S Read at 15MB/S Write at 28MB/S Write at 9MB/s 3.25" x 0.75" 2.95" x 1.14" Aluminium Plastic 256-bit A E S No data encryption S W encryption Five year warranty Ten year warranty Price £10 Price £25 8 W o r k i n pairs. W r i t e a n e m a i l t o a colleague c o m p a r i n g t h e t w o p r o d u c t s i n 7. Computer systems 2 13 Computer software W o r k i n s m a l l g r o u p s . Make a list of a l l t h e c o m p u t e r software y o u use i n y o u r w o r k o r study. T h i n k a b o u t : Speaking 2 • • application software p r o g r a m m i n g software • s y s t e m software Make a list of t h e c o m p u t e r s o f t w a r e y o u r non-IT colleagues use. Language Superlatives We use superlative adjectives to compare a person or thing with a number of other people or things. For short adjectives we add the + -est. Be careful of spelling. For long adjectives we use trie most/the least. big biggest The new monitor was the biggest in the room. fast fastest Your version of the software is the fastest. easy easiest It's the easiest to use. difficult the most/least difficult This version is the most difficult to use. expensive the most/least expensive His computer is the least expensive. reliable the most/least reliable 1 think you should buy that. It is the most reliable. bad the worst That is the worst software I've ever used! good the best 1 really like this website. It's the best I've seen. Some superlatives are irregular. Speaking 3 W o r k i n s m a l l g r o u p s . Talk a b o u t t h e s o f t w a r e y o u a n d y o u r non-IT colleagues use. A n s w e r these q u e s t i o n s . 1 2 3 4 5 6 7 14 2 Computer systems W h a t are t h e differences b e t w e e n t h e IT a n d non-IT software y o u have listed? W h i c h is t h e cheapest? W h i c h is t h e m o s t expensive? W h i c h is t h e most/least reliable? W h i c h is t h e m o s t difficult/easiest t o use? W h i c h is t h e best/worst? W h i c h is t h e most/least user-friendly? Listening B 4 L i s t e n t o t w o colleagues d i s c u s s i n g s o f t w a r e a n d c o m p l e t e t h i s dialogue. Tim: W h a t d o y o u t h i n k a b o u t these t h r e e p h o t o i m a g i n g packages? Simone: It's a difficult c h o i c e . A l l t h r e e are v e r y g o o d b u t t h e y have different s t r e n g t h s . I agree. Serif Image Plus has (1) image (2) OK. But Magic E x t r e m e has t h e (3) p r o c e s s i n g of images. You're r i g h t . A l s o , Serif has (4) special (5) B u t w h a t a b o u t Snap Pro? dubbing options. Well, i t has t h e ( 6 ) . photos. A n d Snap Pro is t h e best for (7) efficient I ' m n o t sure. Serif has (8) (9) W h i c h is t h e m o s t expensive? O h , Serif Image Plus. A n d t h e cheapest? Snap Pro. Let's get Snap Pro t h e n . I ' m s t i l l n o t sure! Present tense of have (got) I've/You've/We've/They've He's/She's/It's (got)... I/You/We/They have not (got) ... He/She/It has not (got)... He/She/It doesn't Has he/she/it Do l/you/we/they Does he/she/it 5 have... have... 6 (got)... I/You/We/They do not have ... He/She/It does not have ... got...? got...? have...? have...? I K J U 3 I L i s t e n a n d repeat these sentences. 1 2 3 4 5 6 7 8 Writing He/She/It has (got) ... He/She/It hasn't Have 1 you/we/they Listening I/You/We/They have (got) ... I/You/We/They haven't (got) ... I/You/We/They don't We use have (got) to talk about possession. (got)... We've got t h e best s o f t w a r e . Does i t have t h e m o s t r e l i a b l e a n t i - v i r u s software? She has t h e cheapest c o m p u t e r . T h e y h a v e n ' t got t h e latest v e r s i o n . Do y o u have t h e fastest processor? Has it got W i n d o w s ? T h e y have t h e latest software. It has t h e biggest screen. W o r k i n pairs. W r i t e five sentences c o m p a r i n g t h r e e software p r o d u c t s y o u use o r know. Computer systems 2 15 Working w i t h c o m p u t e r s Listening L i s t e n a n d c o m p l e t e t h i s dialogue. 1 Paul: Hi, B r i n i t h a . B r i n i t h a : H i , Paul. H o w ' s i t (1) ? Paul: B r i n i t h a : Fine, fine. W h a t (2) Paul: - y o u (3) B r i n i t h a : O h , 1 (4) Nero. H o w are y o u g e t t i n g on? Paul: . at t h e m o m e n t ? B r i n i t h a : Well, I (5) a n e t w o r k . I (6) M i c r o s o f t Server. Paul: Right. W h e r e is Jackie today? Do y o u k n o w ? B r i n i t h a : Yes. She is o n a t r a i n i n g c o u r s e today. She (7) about the new database s y s t e m . Paul: W h a t a b o u t M a r y a n d Imran? W h e r e are they? B r i n i t h a : T h e y (8) i n today. T h e y have a d a y off. Language Present continuous I'm installing the software. He's/She's setting up a network. We're/They're working at home today. I'm not setting up the network. We use the present continuous to talk about things that take place at the time of speaking and are not permanent. He's/She's not installing the software. We/They aren't coming in today. Are you installing it now? What am I doing? What are you/they doing? What is he/she 2 doing? C o m p l e t e t h e s e sentences w i t h is/isn't, am/am not, are/aren't. 1 2 3 4 5 It I She They We going well. learning a new program. w o r k i n g i n t h e office today. She has a day off. i n s t a l l i n g t h e new software. setting up the network. 6 7 8 9 We Where What I u s i n g W o r d . We have a different w o r d - p r o c e s s i n g p r o g r a m . t h e y w o r k i n g today? he i n s t a l l i n g o n t h e c o m p u t e r ? c o m i n g i n today. I'm sick. 10 she w o r k i n g at h o m e today? Vocabulary 3 M a t c h t h e sentence halves 1-8 t o a - h . Hanka is c r e a t i n g P h i l i p is i n s e r t i n g a n Rob is t r o u b l e s h o o t i n g We are r u n n i n g B e t t y is c o n n e c t i n g T h e y are b u r n i n g Listening 4 f X H a) b) c) d) e) f) t h e software. a check-up. a file. a device. CDs. image. L i s t e n a n d repeat these sentences. W h a t are y o u d o i n g now? Are t h e y s e t t i n g u p t h e n e t w o r k ? She's w o r k i n g at h o m e today. I'm n o t i n s t a l l i n g t h e software. We're n o t u s i n g W o r d . Speaking 5 L o o k at t h e p i c t u r e s A-F. Describe w h a t is h a p p e n i n g . Example: Writing He is moving ... 6 W o r k i n pairs o r s m a l l g r o u p s . Talk a b o u t w h a t y o u are d o i n g at t h e m o m e n t i n y o u r w o r k o r study. 7 W r i t e t h r e e sentences saying w h a t y o u a n d y o u r collegues are d o i n g at t h e m o m e n t i n y o u r w o r k o r study. Computer systems 2 17 Computer usage Read w h a t Ben says a b o u t c o m p u t e r usage i n his office. A n s w e r t h e q u e s t i o n s . Reading 1 2 3 4 5 W h a t m u s t Ben do? W h a t c a n B e n do? W h a t c a n ' t Ben do? Can he o p e n a n y w e b s i t e ? W h y is i t i m p o r t a n t t o f o l l o w c o m p u t e r dos a n d d o n ' t s ? d o n ' t have t o b a c k ^ \ up files every d a y that's automatic. I have t o log in using m y user name and password. Speaking 2 Make a list of c o m p u t e r usage w h e r e y o u w o r k o r s t u d y . C o m p a r e y o u r list w i t h the group. Language must, mustn't, can, can't, don't have to You must come to work on time. We use must and mustn't for obligations. You mustn't be late. We use can and can't for possibility and ability. He can use Word but he can't use Excel. We use have to for something that is necessary. 1 have to log in using my password. We use don't have to for something that is not necessary. We don't have to work at the weekend. Writing 3 W r i t e a n e m a i l t o a colleague a b o u t y o u r s e l f using must, mustn't, can, can't, to, don't have 18 2 Computer systems to. have Business matters A c o m p a n y asks y o u t o r e c o m m e n d a c o m p u t e r a n d w o r k s t a t i o n c o n f i g u r a t i o n for t h e i r sales t e a m . In s m a l l g r o u p s , d e c i d e w h a t t o r e c o m m e n d . Use t h e office floor p l a n b e l o w t o p r e p a r e t h e c o m p u t e r a n d w o r k s t a t i o n c o n f i g u r a t i o n . T h i n k a b o u t these t h i n g s : Speaking 1 2 3 4 T h e r e are six p e o p l e i n t h e sales t e a m . Five p e o p l e are o u t of t h e office f o u r days of t h e week. One p e r s o n is i n t h e office all t h e t i m e - t h e t e a m a d m i n assistant. E m p l o y e e s need a n e t w o r k c o n n e c t i o n ( w i r e d a n d w i r e l e s s ) . 5 6 Employees p r i n t , scan a n d copy. C o m p a n y a n d c l i e n t data m u s t be s t o r e d o n a separate d e v i c e a n d backed u p regularly. £3 2 Make y o u r r e c o m m e n d a t i o n s t o a n o t h e r g r o u p . Choose t h e best c o m p u t e r configuration. Example: Writing 3 We recommend this configuration. You have ... . /It has .... Write a short email to t h e IT manager w i t h your recommendations. Computer systems 2 19 • d i s c u s s the p u r p o s e of w e b s i t e s Websites 3 • talk a b o u t w e b s i t e features • describe a process • write a proposal Website p u r p o s e W h i c h websites d o y o u Speaking use i n y o u r w o r k a n d s t u d y ? Make a list a n d share i t w i t h a partner. Do y o u use t h e same sites? Reading 2 Read t h i s t e x t a b o u t different t y p e s of w e b s i t e . A n s w e r these q u e s t i o n s . T Y P E S O F W E B S I T E - A GUIDE F O R W E B S I T E DESIGNS The purpose of an organisational website is to inform about an idea or event. Companies develop commercial websites to sell products or services. Entertainment websites are designed to entertain or provide fun activities. People visit news websites to obtain information. The purpose of a personal website is to provide information about an individual. Social networking websites help people to exchange personal information. Educational websites aim to share knowledge and enable online learning. 1 2 3 4 Vocabulary 3 Why do Why do W h y do Why do people people people people visit visit visit visit o r g a n i s a t i o n a l websites? c o m p a n y websites? e n t e r t a i n m e n t websites? news websites? C o m p l e t e these sentences a b o u t t h e p u r p o s e of w e b s i t e s w i t h t h e w o r d s i n the box. offer Example: topics. practise present promote The purpose of Nationalgeographic.com read sell is to present share information 1 2 3 4 People v i s i t CNN.com t o i n t e r n a t i o n a l news. Some w e b s i t e s w a n t t o a service. C o m p a n i e s use A m a z o n . c o m t o their products. Thegreenshoppingguide.co.uk wants to environmentally friendly shopping. 5 6 Students visit Math.com t o their maths. English t e a c h e r s j o i n e l t f o r u m . c o m t o t e a c h i n g resources. on