MINISTRY OF EDUCATION AND TRAINING
QUY NHON UNIVERSITY
NGUYỄN THỊ TRÚC LY
FACTORS INFLUENCING STUDENTS’
SPEAKING SKILLS: A CASE STUDY AT
TUY PHUOC 3 HIGH SCHOOL
Field: Theory and Methodology of English Language Teaching
Code: 8140111
Supervisor: Dr. VO DUY DUC
BỘ GIÁO DỤC VÀ ĐÀO TẠO
TRƢỜNG ĐẠI HỌC QUY NHƠN
NGUYỄN THỊ TRÚC LY
NHỮNG YẾU TỐ ẢNH HƢỞNG ĐẾN KỸ NĂNG NÓI
TIẾNG ANH CỦA HỌC SINH - MỘT NGHIÊN CỨU
ĐIỂN HÌNH TẠI TRƢỜNG THPT TUY PHƢỚC 3
Ngành: Lý luận và phƣơng pháp dạy học bộ môn tiếng Anh
Mã số: 8140111
Ngƣời hƣớng dẫn: TS. VÕ DUY ĐỨC
i
STATEMENT OF AUTHORSHIP
This thesis represents my own work and due acknowledgement is given
whenever information is derived from other sources. No part of this thesis has
or is being concurrently submitted for any other qualification at any university
except where due reference has been made in the text.
Quy Nhon, 2022
NGUYEN THI TRUC LY
ii
ACKNOWLEDGEMENT
Without the assistance of many people, this thesis could not have been
completed. I would like to express my profound gratitude and respect to those
who provide me with advice and assistance when I carry out this research.
First and foremost, I wish to express my deepest gratitude to Dr. Vo
Duy Duc, my supervisor, who kindly provides me with appropriate direction,
useful suggestions and critical comments so that I can have a suitable topic to
pursue and finish in time.
I would also give my special thanks to all the lecturers of the
Department of Foreign Languages and the Department of Pedagogy in
specific and to Quy Nhon Univesity in general who have provided me with
precious education, not only in English major but also in other fields of
knowledge. Without such knowledge, I cannot make such a far progress in my
academic career.
I would also like to say thanks to some of the teachers and students at
Tuy Phuoc 3 High School who participated in my study for their support
incompleting the survey questionaires and helping me in recording the
speaking classes.
Last but not least, I am particularly indebted to my parents for their
greatest encouragement and support that motivated me to complete this study
even in the hardest period. I feel extremely lucky to have their sympathy and
backup.
iii
ABSTRACT
The current study aimed at investigating major problems that Tuy
Phuoc 3 high school students have in the process of learning English speaking
skills as well as the reasons behind the frequency of making common
mistakes in speaking English. A descriptive research design was employed for
the study. The participants of this study were 120 students of three grades:
10th grade, 11th grade, 12th grade and 8 English teachers at Tuy Phuoc 3
High School. The data was gathered through online surveys and audio
recordings. The results showed two kinds of problems that students encounter
including linguistic problems and psychological problems. From the findings,
most of the students always have difficulties in using grammar (59,2%),
vocabulary (54,2%) and pronunciation ( 42,5%) correctly. In addition, up to
60,2 % of the participants always feel anxious or shy when they perform a
speaking task. Besides, the results also revealed that affective factors
impacting students’ performance in speaking skills are shyness, peer pressure,
anxiety, and fear of making mistakes. Other factors that hinder speaking
performance are time for preparation, pressure to perform well, teachers’
support, motivation to speak, topical knowledge, listening ability. Among
these factors, time for preparation is the most influential factor, which
accounts for 87,5% of the respondents. The study has significant contributions
to teaching and learning speaking skills.
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TABLE OF CONTENTS
STATEMENT OF AUTHORSHIP ................................................................... i
ACKNOWLEDGEMENT ................................................................................ ii
ABSTRACT ..................................................................................................... iii
TABLE OF CONTENTS ................................................................................. iv
LIST OF TABLES .......................................................................................... vii
LIST OF FIGURES........................................................................................ viii
CHAPTER 1. INTRODUCTION .................................................................. 1
1.1. RATIONALE .......................................................................................... 1
1.2. AIM AND OBJECTIVES OF THE STUDY ......................................... 2
1.3. RESEARCH QUESTIONS .................................................................... 3
1.4. SCOPE OF THE STUDY ....................................................................... 3
1.5. SIGNIFICANCE OF THE STUDY ....................................................... 3
1.6. DESIGN OF THE STUDY ..................................................................... 3
CHAPTER 2. LITERATURE REVIEW AND THEORICAL
BACKGROUND ............................................................................................. 5
2.1. DEFINITION OF SPEAKING SKILLS ................................................ 5
2.2. MAJOR PROBLEMS STUDENTS FACE IN LEARNING TO SPEAK
ENGLISH....................................................................................................... 7
2.2.1. Linguistic problems ............................................................................. 7
2.2.2. Psychology ......................................................................................... 12
2.3. FACTORS AFFECTING STUDENTS’ SPEAKING
PERFORMANCE ........................................................................................ 14
2.3.1. Performance Conditions..................................................................... 14
2.3.2. Affective Factors ................................................................................ 15
2.3.3. Listening Ability ................................................................................ 19
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2.3.4. Topical Knowledge ............................................................................ 20
2.3.5. Teacher’s Feedback ........................................................................... 21
2.4. SUMMARY .......................................................................................... 23
CHAPTER 3. RESEARCH METHODOLOGY........................................ 24
3.1. RESEARCH DESIGN AND PROCEDURE ....................................... 24
3.1.1. Research Design................................................................................. 24
3.1.2. Procedure ........................................................................................... 24
3.2. DATA COLLECTION ......................................................................... 25
3.2.1. Participants ......................................................................................... 25
3.2.2. Biographic information of the participants ........................................ 26
3.2.3. Data-collecting Instruments ............................................................... 28
3.3. DATA ANALYSIS ............................................................................... 30
3.4. SUMMARY .......................................................................................... 30
CHAPTER 4. FINDINGS AND DISCUSSION ......................................... 31
4.1. STUDENTS’ ATTITUDES TOWARDS SPEAKING ENGLISH IN
THE CLASS. ............................................................................................... 31
4.2. COMMON PROBLEMS STUDENTS MAKE WHEN SPEAKING
ENGLISH..................................................................................................... 34
4.2.1. Students’ perception of common speaking problems ........................ 34
4.2.2. Teachers’ responses to students’ speaking mistakes ........................ 38
4.2.3. Observation during actual teaching ................................................... 39
4.3. FACTORS INFLUENCING STUDENTS’ SPEAKING SKILLS ...... 40
4.3.1. Students’ self-evaluation .................................................................... 40
4.3.2. Factors affecting students’ speaking performance ............................ 42
4.3.3. Teachers’ evaluation of performance conditions ............................... 50
4.3.4. Observation ........................................................................................ 51
4.4. CHAPTER SUMMARY ....................................................................... 57
vi
CHAPTER 5. CONCLUSIONS AND IMPLICATIONS.......................... 59
5.1. CONCLUSIONS................................................................................... 59
5.1.1. Common problems Tuy Phuoc 3 high school students encounter when
they learn to speak English .......................................................................... 59
5.1.2. Factors influencing the students’ speaking skills. ............................. 60
5.2. IMLICATIONS..................................................................................... 61
5.3. LIMITATIONS ..................................................................................... 63
5.4. SUGGESTIONS FOR FURTHER STUDIES...................................... 64
REFERENCES .............................................................................................. 65
APPENDICES
vii
LIST OF TABLES
Table
Title
number
Page
number
3.1
Students’ background information
26
3.2
Teachers’ background information
27
4.1
Students’ perception of common problems
34
4.2
Students’ self-evaluation
40
4.3
Factors influencing students’ speaking skills
51
viii
LIST OF FIGURES
Figure
Title
number
Page
number
4.1
Students’ attitudes toward speaking English
32
4.2
Students’ frequency of practise speaking English
32
outside the class
4.3
Students’ evaluation of the important of speaking
33
skills
4.4
Students’ attitude of English – speaking classes
34
4.5
Teachers’ responses to students’ mistakes during
38
oral work
4.6
Factors influencing students’ speaking performance
42
4.7
The performance conditions in speaking class
50
1
CHAPTER 1
INTRODUCTION
1.1. RATIONALE
It is undeniable that English has an important role in global
communication, so the number of English language learners has been
increasing. However, to become a mastered or just successful language
learner, they must have the ability to speak in this language. In this case,
Nunan stated that for most people, mastering speaking skills is the single
most important aspect of learning a second or foreign language (Nunan,
1991, cited as in Hendra Heriansyah, 2012). In the same way, Richards and
Renandya (2002) assert: "A large percentage of the world's language learners
study English in order to develop proficiency in speaking" (p.201). They
argue that speaking is the most important language skills that need to be
controlled, and they assess learning achievement based on mastery of
speaking skills (Burnkart, 1998, cited as in Hendra Heriansyah, 2012).
Moreover, it can be said with certainly that English provides us with
numerous benefits and advantages. People from Europe, Africa, and Asia speak
English, so instead of learning their challenging language, we may converse
with them in English. That is the reason why speaking English is often believed
to be one of the most important subjects that we should not miss, as David
Crystal (2003) in his book- “English as global language” stated that "Out of 360
persons, around 330 speak English as their mother tongue".
Many students, however, struggle to express themselves due to a lack
of vocabulary, poor grammatical structure, psychological influence, mother
language tendencies, and inaccurate pronunciation. Listeners can understand
but not very well when students speak English words incorrectly.
In Vietnam, a recent study (Quyen, V.P., et al., 2018) showed that
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most high school students faced both internal and external challenges. For
example, those difficulties were the lack of vocabulary to express ideas in
speaking English and the limitation of English speaking strategies; or
teachers did not create interesting speaking activities and correct mistakes of
speaking with few responses.
At schools, English is also a compulsory subject which most Vietnamese
students have learned since they were in grade 3. After graduating from high
school, students with a great passion for this foreign language choose English as
a major for their higher education. When learning this language, learners have to
master four main skills: listening, reading, speaking and writing. Of these four
skills, speaking is considered to be the most difficult skill that requires a huge
amount of time to practice and promote.
Being one of the English teachers at Tuy Phuoc 3 high school, I
recognize that the majority of the students cannot speak English fluently or
pronounce correctly, even most of the other excellent students cannot
communicate well with each other or with the teachers in English. I desire to
help students at my school improve their English speaking skills.
For those reasons, with a view to looking into the factors that influence
their ability to communicate in English at Tuy Phuoc 3 high school, I am so
inspired to conduct a study on “Factors influencing students’ speaking
skills - A case study at Tuy Phuoc 3 High School” as my master thesis.
1.2. AIM AND OBJECTIVES OF THE STUDY
The major aim of this study is to investigate some major problems the
students encounter when they learn to speak English and find out the factors
affecting the students' speaking performance. In order to achieve this aim,
some objectives are posed:
- To identify major problems that high school students have in the
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process of learning speaking skills.
- To point out the factors influencing students’ speaking skills.
1.3. RESEARCH QUESTIONS
Based on the aims of the research, the following questions are expected
to be answered:
1. What are the problems that Tuy phuoc 3 high school students
encounter when they learn to speak English?
2. What are the factors affecting their speaking performance?
1.4. SCOPE OF THE STUDY
Due to the research conditions, it was impossible for the research to be
carried out in a large-scale investigation of all classes at Tuy Phuoc 3 High
School. Instead, it focused on 120 students and 6 English teachers at Tuy
Phuoc 3 high school to find out common problems that students encounter
when they learn to speak English and it also focused on factors affecting their
speaking performance.
1.5. SIGNIFICANCE OF THE STUDY
It is obvious that English is an international language which is spoken
widely around the globe. As a result, speaking is one of the basic
competencies which should be mastered by students in the process of
learning English as a foreign language. The study sheds light on speaking
issues of high school students, which could point out the factors causing
major problems that students make during English speaking classes at school
and some feasible solutions to deal with such difficulties.
1.6. DESIGN OF THE STUDY
The study is structured as follows:
Chapter 1, Introduction: announces the rationale, aims, research
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questions, scope, methods and design of the study.
Chapter 2, Literature Review and Theoretical Background: shows some
previous relevant studies and relevant theoretical background for the study.
Chapter 3, Research Methodology: introduces the methods of research,
procedures of the study and the research design.
Chapter 4, Findings and Discussion: deals with the data gathered,
presents the author's finding and discusses.
Chapter 5, Conclusion and Implications: summarizes the main findings
which gives answers to research questions as well as suggestions for further
researches.
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CHAPTER 2
LITERATURE REVIEW AND THEORICAL BACKGROUND
The purpose of this chapter is to provide an extensive review of
literature on speaking skills. First, an overview of speaking skills including
definitions of speaking skills is presented. This chapter is also designed to
present some major problems that high school students encounter when they
learn to speak English. Then, factors influencing students’ speaking skills are
pointed out.
2.1. DEFINITION OF SPEAKING SKILLS
The definition of speaking, just like other abstract terms, varies from
scholar to scholar. The variety of its definition can be explained as the result
of the difference in the mentality of people from different periods as well as
the difference in the perspective from which speaking is considered.
However, they all believe that speaking involves speech and through speech
speakers express their opinions, attitudes, feelings, etc.
Burns & Joyce (1997) defined speaking as an interactive process of
constructing meaning that involves the production, reception, and processing
of information. Its form and meaning are determined by the context in which
it takes place, which includes the participants themselves, their shared
experiences, the physical surroundings, and the purposes for speaking. It
means that speaking is learners’ ability to express their opinions, feelings, and
ideas orally, coherently, logically, and appropriately in a given meaningful
context. Moreover, speaking is often spontaneous, open-ended, and evolving.
Nevertheless, speech is not always unpredictable. Speaking requires that
learners not only understand how to provide specific points of language like
grammar, pronunciation, or vocabulary (linguistic competence), but also that
they understand when, why, and in what ways to provide language
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(sociolinguistic competence). Finally, unlike written language, speech has its
own abilities, structures, and traditions. To achieve a specific speech act, a
good speaker combines a variety of abilities and knowledge.
According to Chaney and Burke (1998, p.13), speaking is defined as
“...the process of building and sharing meaning through the use of verbal and
non-verbal symbols, in a variety of contexts." This skill is critical in the
teaching and learning of second languages, but it has been neglected for years,
particularly in high schools. It demands as much attention as reading skills
because it is the vehicle that carries many of the most basic transactions.
In terms of language teaching and learning, speaking is taken into
account as one of the four important language skills (listening, reading,
speaking, and writing) to practice and master. Nunan (2003, p.48) claimed
that "Speaking is the productive oral skill. It consists of producing systematic
verbal utterance to convey meanings."
Also, regarding speaking as a skill, Bygate (1987, p.3) looked into the
difference between knowledge and skill in a speaking session, which he
thought to be a critical aspect of speaking instruction. He argued that speaking
is considered as a skill that deserves attention as much as literary skills in both
first and second language.
In addition, Ur in his book titled "A course in language teaching"
indicated:
(...) of all the four skills (listening, speaking, reading and
writing), speaking seems intuitively the most important: people who
know a language are referred to as 'speakers' of that language, as if
speaking included all other kinds of knowing; and many if not most
foreign languages learners are primarily interested in learning to speak
(Ur, 1996, p.120).
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The author emphasized the importance of speaking and he realized that
learning speaking involves quite a vast knowledge of different language
aspects so speaking may be perceived as a complicated process.
According to Byrne (1986), he stated that speaking skill is one of two
ways of the oral communication process, and is the productive skill. The
speaker must encode (or interpret) the message he desires to express in proper
language, while the listener must decode (or interpret) it.
To sum up, each researcher has a different way to describe speaking. In
general, their definitions are different in the form; however, they seem to be
the same in the content, i.e. speaking as an action, a process, and a skill. In
this study, the term "speaking" was used as a skill related to language
teaching and learning.
2.2. MAJOR PROBLEMS STUDENTS FACE IN LEARNING TO
SPEAK ENGLISH
Obviously, anyone learning a new language is supposed to make
mistakes. Even if the students are disappointed, we must accept this as a fact
of learning a language. It is not simple to be a great learner in four basic skills
when learning English as a foreign language, especially speaking. Hetrakul
(1995) said that “they? Who? use English more frequently only inside the
class and less frequently outside the class”. Whereas students have limited
time to learn English in class, and they still do not have enough
encouragement to practice English outside the class in order to get familiar
with English”. This section highlights some common problems that high
school students may encounter when they practise speaking English.
2.2.1. Linguistic problems
Speaking problems are factors that caused someone to be unable to
communicate. Language difficulties, according to Doris and Jessica (2007),
8
are one of the major causes of poor academic achievement. These issues may
obstruct students' ability to enhance and improve their speaking skills. The
students' weak grammar, vocabulary, and pronunciation are the main reasons
for their speaking difficulties. Those problems belong to linguistic problems.
Linguistics is the scientific study of language, including the structure of
language (grammar), words, and phonology. Spolsky and Hult (2008) define
linguistics as the study of vocabulary, grammar, and pronunciation in detail.
Linguistic problems are those problems which make students’ speaking
ability become poor. Some linguistic problems can influence someone's
ability to talk, such as bad grammar, vocabulary, and pronunciation.
According to Richards (2008), some typical learners have difficulty in
speaking because (1) they are poor at grammar, (2) lack vocabulary needed to
talk, and (3) poor at pronunciation.
2.2.1.1. Grammar
Grammar is a field of linguistics concerned with the structure of words,
their relationships with one another, and their agreement in phrases, clauses, and
sentences in order to communicate meaning. The researcher would like to quote
certain opinions in order to better comprehend the concept of grammar.
Chomsky (1986) said, "Grammar is a set of rules that would generate all the
possible sentences of a language and none of the possible sentences," Chomsky
said (p.236). Grammar, then, is a set of rules for generating both logical and
illogical phrases. Grammar is one of the methods for constructing a sentence.
Grammar deals with how sentences are built and written so it may be
considered a bit boring to study correct grammar since it really is worth the
time and effort. Learners who do not understand the rules of grammar will
never be able to speak effectively in English. Grammar becomes tough,
according to Celce-murcia (2001s), since learners do not learn structures one
9
at a time. Even when learners appear to have mastered a particular structure,
backsliding is not uncommon when new forms are introduced to the learners'
interlanguage. For example, a learner who has mastered the third singular
person marker on a present tense verb may over-generalize the rules and
apply it to newly developing model verbs, resulting in errors like "She can
speak English." Because the students have not understood English grammar,
these errors may arise when they speak.
2.2.1.2. Vocabulary
Researchers from Harvard University and Google estimated a total of
1,022,000 words in 2010 during a project that required them to look at terms
in digitized books, and that the number will increase by several thousand per
year. Approximately 171,476 to around 470,000 words are used in English
nowadays. As a result, many students struggle to communicate themselves
due to a lack of vocabulary.
Regardless of the fact that many students learn English from primary
school to college or university, their vocabulary remains limited. Students
learn basic English at university, but native speakers use slang, idioms, and
phrasal verbs in everyday conversation. In fact, while speaking English with
only simple words, high school students still have a lot of communication
limitations. Another source of difficulties in English speaking classes is a lack
of vocabulary, which makes speaking uninteresting and inefficient.
In addition, it confuses students too much in using correct vocabulary in
speaking. Schewertly (2012) indicated that choosing appropriate vocabulary is
an important aspect of any presentation. It means that lacking of knowledge
vocabulary will become a challenge to choose the correct words. If the words
used to be not in rules, they will make a misunderstanding to the audiences.
Another mistake students make when speaking English is failing to pay
10
attention to word stress, phrase stress (rhythm), and not using intonation.
Vietnamese is a tonal language, which means that each word has a mark to
differentiate it from other words like "be," "bé," and " bẻ". Meanwhile,
English is a toneless language. Students must use rhythm or intonation to
express their meaning, attitude, and feelings when speaking. Misuse or
omission of rhythm/intonation might cause the audience to misunderstand
what the speaker is trying to say. It will also make it difficult for us to listen to
what others have to say.
Besides, a vocabulary item is a single word or a group of words with a
specified meaning. According to Kamil and Hiebert (2005), vocabulary is the
knowledge of word meanings. There are at least two types of words: oral and
written. The set of terms for which we know the meanings when we talk or
read verbally is known as oral vocabulary. When we write or read silently,
our print vocabulary comprises of words for which the meaning is known.
Language problems occur when someone lacks the necessary
vocabulary to communicate and does not know how to put the vocabulary
together into a meaningful phrase. Khan (2005) claims that a large majority of
students learning English as a foreign language have difficulty using words
and expressions in conversation. Furthermore, Doris and Jessica (2007) claim
that in real-life conversation, no one paid attention to correct grammar
expressions, but instead focused on the content and how to respond. Students
know exactly what they want to say in the source language, but when they
have to transfer to the target language, such as English, they frequently
struggle to combine and apply the necessary vocabularies.
2.2.1.3. Pronunciation
English has developed into a language that brings people from all over
the world together. Learners of a second or foreign language are also expected
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