Curriculum Vitae
LE THI HOI
Professional Profile
Bachelor of Foreign language_Ha Noi natinal University
Personal information
Nationality:
Viet Nam
Date of birth:
April,15th 1984
Marital Status:
married
Languages:
Viet Nam:
Mother tongue
English:
exelent
Address:
Quang Cat village_Quang Xuong dict_Thanh hoa provine
Tel:
E-mail:
0982889418 OR 0967829685
[email protected] or
[email protected]
Website:
Education
Period:
2005_2010
Type of education:
Name of school:
Degree:
Student
Viet Nam international,
Ha Noi University
Bachelor of English
Personal skills
Outstanding
skills
*Ability to communicate in English
*Ability to lead and supervise , with many years
experience in the retail service industry .
* Work morale high , acumen , grasp job fast .
* Positive attitude , for progress in work
* Good communication skills , negotiation skills ,
good negotiation .
* Ability to manage time well
* Problem solving skills , customer complaints and
inquiries .
* Teamwork .
* Confident , convincing
* The ability to accept and learn from criticism
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* flexible , capable of adapting
* Ability to work under pres
Job Experiences
Company Name:
The sunflower jont stock company
Period:
From 5/2010 to 9/2011
Company Profile
Fashion (MINOSHE,SHOLERA )
Function within the
company
Leader
Activities
_* Management of sale staf
- Organize schedule for sales staff under their
management weekly
- Check the working hours of employees.
- Checking and supervising the attitude and morale
of promoters
- Meetings promoters
- Training and coaching staff
* Monitor and supervise the sales :
- Understand the daily sales , slow-moving products,
why not sell
- To find out the cause when transform revenue .
* couter manager:
- Management of store assets: all its assets under
management door.
- The slight deterioration in the shop, they must
carry out repairs immediately.
- Check couter: desk, shelf, pole, maniquene.
- Make timesheets, reviews, documents relating to
the work at the request of the company.
- Check stored goods boths quanlity & quantity
- Captures the sales of the stores nearby or some
stores in the area.
- Understanding the needs of our customers.
- Making the whole system of books and papers of
the store.
- Regularly check the fixed assets and items in
stores.
- Guide and training new sales staff
- Guide and check the display and hygiene at the
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store every day.
- supervise work and attitudes of staff at the store.To be responsible for the entire operation of the
store.
* Customers manage:
-Always care VIP customers
-Searched marketing, customer
-Sent campaign promotions to customers
- Use English to speak with customers beacause
They are from many difirent country (Chinese
people,Thai people,korean people...
-I was able to convince customers
-I was able to comunicate with customers by english
well.
-Resolve complaints and customer inquiries
Company Name
PARKSON VIETNAM COMPANY
Period:
From 9/2011 to present
Company Profile
Business
Function within the
company
Cosmetics’s Manager
Activities
_* Management of promoters
- _ Control and check promoters
- Check the working hours of employees.
- Checking and supervising the attitude and morale
of promoters
- Be responsible for promoters in implementing
,executing rules & regulations, store policy practices
- Training and coaching staff
* Monitor and supervise the sales :
- Understand the daily sales , slow-moving products,
why not sell
- To find out the cause when transform revenue .
- Finish Report
* Store manager:
_ Make Purchase Order
_ Find customers and fush sale
_ Finish Report
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_ Finish the work given out
_ I use computer well
_ Co_ordinate with Good Receiving dept. To receive
the merchandises
_ Co_operatewith brand managers ,merchandising
dept.to ensure promoter and merchandise in good
condition (both quantity & quanlity ) to maximize
sale & profit
_ Participate to run promotion campaign correctedly
efficently
_ Be responsible for procedure of returning nearlyexpired-date & slow moving products to suppliers
_ Do stocktake mothly & quarterly
_ Ensure the in-charge department /floor ready for
business hour: hygiene ,lighting, display merchadise,
price lable tage
_ Maker sure all couter to run business accoding to
PS’s polices and standard
_Co_operate with other depts (security and good
receiving) to prevent loss and thief
_Use well computer, photocopy, printer.
* Customers Service :
-Resolve complaints and customer inquiries
-Always care VIP customers
-Searched marketing, customer
-Sent campaign promotions to customers
-I was able to convince customers
-I was able to comunicate with customers by english
well.
-Resolve complaints and customer inquiries
ICT Knowledge
Specific software & tools:
_Microsoft Word,Excel
_Proficient in Marketing online
Signature
LE THI HOI
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