Tài liệu New business basics student book

- NEW EDITION Business Basics Student's Book David G ra n t a n d Ro bert M cLa rty OXFORD VNIVERSITY PRESS Unit 1 You and your company Unit 2 Preparing a trip Unit 3 Away on business ------ ------ ------ � 1.1 People in business 2.1 Choosing a hotel 3 . 1 Finding your way Grammar Present simple of be Present simple affirmative form Grammar There is / there ore Grammar The imperative Prepositions of location and motion Vocabulary Daily activities Vocabulary Hotel facilities and services Word chains Communication skills Introductions Company profile Communication skills Booking a hotel Making polite requests Pronunciation Alphabet Pronunciation Contrasting sounds: /0/ and /5/ 1.2 Talking about your company 2.2 Flying out 3.2 Going out Grammar Present simple questions and negatives Grammar Saying the time Distance and frequency: How for / Grammar Like and would like ploy / do / go + -ing Vocabulary Nationalities Word families Communication skills Giving basic personal information Socializing Describi ng leisure activities long / often' Vocabulary Plane travel Communication skills Reserving a flight Pronunciation Cardinal numbers Pronunciation Word stress Communication skills Giving directions Formal and informal letters Advice to travellers Pronunciation Contrasting sounds /1/ and /i:j Vocabulary Free-time activities Communication skills Inviting Telephoning 1: Getting through Making arrangements Pronunciation Linking sounds 1.3 Company facts and figures 2.3 Arriving 3.3 Eating out Grammar Present si mple revision Grammar Countable and uncountable nouns 1 Much and many Have and have got Grammar Countable and uncountable nouns 2 Vocabulary Food and restaurants Vocabulary Airport procedures Mind maps Communication skills Ordering in a restaurant Recommending and suggesting Vocabulary Word families Large numbers Communication skills Company organization Presentations 1: Presenting a company Pronunciation Weak forms of do and does 2 Vocabulary Maps and directions Contents Communication skills Making polite conversation Socializing -- nit 4 isiting a company Unit 5 New developments Unit 6 Arrangements 4.1 Meeting new people 5.1 Current activities 6.1 Dates and schedules Grammar Past simple: regular forms Past simple of be Grammar Present continuous Present simple vs present continuous Grammar Present continuous for future Vocabulary Time expressions Vocabulary Company activities Communication skills Welcoming visitors Communication skills Describing company projects Pronunciation Weak forms of wos and were Final oed in past simple Pronunciation Weak forms 4.2 Reporting on a trip 5.2 Company developments 6.2 Getting connected Grammar Past simple: irregular forms Grammar Present continuous vs past simple Grammar Present continuous for future revision Vocabulary Verb and noun collocations Itineraries Vocabulary Describing trends Graphs and charts Vocabulary Telephone expressions Communication skills Writing an e-mail of thanks Exchanging diary information Communication skills Presentations 3: Referring to visual aids Pronunciation Word stress Vocabulary Speaking and writing dates Communication skills Making arrangements Pronunciation Ordinal numbers Communication skills Telephoning 2: Taking and leaving messages Pronunciation Contractions 4.3 Describing company structure 5.3 Personal developments 6.3 Arranging to meet Grammar Present simple revision Grammar What is . . . like? Vocabulary Jobs Company structure Vocabulary Descriptive adjectives Grammar Shall we . . . ' I'm afraid . . . Communication skills Presentations 2: A tour of your company Communication skills Exchanging personal news Talking about a trip Vocabulary Time expressions Appointments and meetings Communication skills Making and changing appointments Accepting and refusing Confirming Contents 3 Unit 8 Life stories Unit 9 Dealing with problems 7.1 Comparisons and contrasts 8.1 Success stories 9.1 Making decisions Grammar Comparative and superlative forms Vocabulary Descriptive adjectives Grammar Past simple revision Time expressions Past passive Grammar Will vs present continuous Shall I . . . ? Communication skills Comparing lifestyles and routines Vocabulary Word families Pronunciation Weak forms using /0/ Communication skills Describing other people's lives , . Vocabulary Business conferences Communication skills Arranging a schedule Allocating tasks Pronunciation Contractions in the future 7.2 Describing products and services 8.2 Making money 9.2 Thinking ahead Grammar Present simple passive Sequence linkers Grammar Past tense revision Grammar Will for predictions First conditional sentences Vocabulary Customer service departments Vocabulary Financial vocabulary Collocations Communication skills Describing processes Communication skills Dealing with numbers Pronunciation Numbers Communication skills Comparing product features Predicting future events Pronunciation Contractions of auxiliaries 7.3 Evaluating products 8.3 Company history 9.3 Complaining and apologizing Grammar How ... is it? It's made of . . . Grammar Past passive and Past active question forms Grammar Will vs shall Vocabulary Dimensions and specifications Vocabulary Company history Word building Communication skills Meetings: Exchanging opinions 4 Vocabulary Advertising and marketing Contents Communication skills Presenting the history of a company Vocabulary Customer problems and solutions Communication skills Complaints and apologies Spoken and written complaints Unit 10 PeoJlle at work Unit 11 Getting a job Unit 12 The world of work 10.1 Suggesting and recommending 11.1 Recruitment processes 12.1 Changing careers Grammar Should + infinitive How / What about Grammar Verb + -ing Grammar Tense review Vocabulary Managing a small business Vocabulary Personal qualities Job advertisements Vocabulary Employment Communication skills Making suggestions Giving advice Communication skills Job application process Talking about likes and dislikes 10.2 Responsibilities and regulations 11.2 Applying for a j ob 12.2 Work environments Grammar Modals of obligation and permission Grammar Present perfect and past simple Grammar Too and not enough Vocabulary Company regulations Vocabulary Curriculum vitae Coveri ng letters Vocabulary Computers Vocabulary recording techniques Communication skills Writing a CV Communication skills Describing working life 10.3 Checking and correcting information 11.3 Staff profiles 12.3 Saying goodbye Grammar Con I . ? Would it be possible . . . ? Grammar Present perfect and past simple Finished and unfinished time Grammar Functions review Vocabulary Ordering and supplying goods Vocabulary Staff movements Communication skills Negotiating prices Clarifying information Letter writing Communication skills Expressi ng preferences Presenting facts and figures + -ing? Communication skills Describing advantages and disadvantages of jobs . . Communication skills Job hunting Pronunciation Word stress Vocabulary Social and work situations Communication skills Saying goodbye Pronundation Contrastive stress Contents 5 1 . 1 People i n b usi ness ---,--- Grammar Vocabulary Communication skills Pronunciation Present simple The verb be Daily activities Introductions Alphabet rJ Listening Lorella Braglia is a designer. She lives in the North of Italy between Milan and Bologna. Her company makes clothes, which sell all over the world. bhI 0 Two journalists are talking about Lorella. Listen and write down the information. Name .............L:.o':e:IIa. B.r.a,9.lia.................................................................................... Nationality ... l/a.lia.�................................................................................................. HOllle ............... . . . . .. .. . .. . . .. . . .. . . . . . ... . . , .. ... .. ,.......... . .. ..... ..... .. ....... .... .. ... ........ . . . . . . . . . . . . . . ........ . . .. Age .............................................................................................................................. . Company .................................................................................................................... Job Listen again. Complete these sentences. Her name ............. Lorella Braglia. 2 She ............. in Reggio Emilia. 3 She ............. a designer. 4 She ............. for Dielle. 5 Her husband ... .......... the Marketing Director. 6 They ............. Italian. 7 They ............. English and Italian. 8 They ............. together. [J Speaking o Ask a partner these three questions. Write down the answers. Then ask other people. Nanle ....................................................... . Nationality ....................................................... . Job ....................................................... . e Now tell the class about the people you talked to. e.g. 6 You and your company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . ...................... . . . . . . . . . . . . . . . ................ ........................ . Languages ................................................................................................................... e . Her lIallle is Gabrielle. She is Frellch. She is a teacher. . LANGUAGE NOTE The verb be 1 The verb be is irregular and is often contracted. We use it to talk about age, nationality, job, and status. She's (she is) married. I'm (I am) Italian. You're (you are) my line manager. They're (they are) German. We're (we are) both engineers. He's (he is) thirty. 2 To make a question with the verb be we invert the subject and the verb. Yes, I am. No, she isn't. He is a designer. He's from Greece. Are you married? Is she American? What is his job and where is he from ? II Reading o Look 3t the article about Lorella Braglia. Complete the article using the verbs in the box. The first letter of each verb is given. makes produces designs travel employs presents live uses eat plays works are Dielle .L Lorella Braglia . .. . .. ... .... .. 1 the founder of Dielle, and also . do play is _",,",'Cvr-,-....,., . the main designer. Her husband, Danilo, ,� . .. .... .. .... .. . 2 for the company as Marketing Director. Lorella ..� . .. ... .. ..... .... 3 two . . . . collections every year and .p. ... .. ... .... .. .... . 4 them at fashion shows in London, Paris, and New York . Dielle .1\'1... .... .... ... ..... 5 everything in Italy, and �............... , ... 6 . very modern equipment in its workshops. The company .�.... """""'''''' 7 the services of seventy workshops in and around Reggio Emilia . It .R...."... ,,"""" 8 100,000 units per year. Lorella and her husband .! . ..... .. ... .. ... ." 9 in a house in the centre of Reggio Emilia, not far . from the office . They f ..""............ 10 not often there, because they both . l,,,. . ... ,,"",,. 11 a lot. . . .{?"""...... "" ... !. "� . .. . ."....,, ... How do they relax? 'I . . 13 golf,' says Lorella, At the weekends they 12 yoga and Danilo . p. ..... .. .""....... 14 golf together and ..";""" ...."" ..... 15 out at local restaurants with their children. bid e Listen to the first part of the passage ( up to 8). How is the final s of the verbs pronounced lsi, Iz/, or IIz/? - lsi as in likes " ................................................ /zJ 3S in plnys ................................... . " liz! .i'. 'lt,. '",,0,, ' , '" �:--, �, � '" B Vocabulary Here is some information about Nokia, the Finnish telecommunications company. Complete the sentences with the words below. Use the pictures to help you. product customers competitors markets 2 3 4 5 6 7 8 IlJ Listening ?> o employees sales factories head office The ......................... of Nokia is i n Helsinki. Europe is one of the company's major ......................... . . . . .. in China are very high. Ericsson is one of the main ......................... They have ......................... in ten different countries. The company has more than 50,000 . in the world. The Nokia 9100 is a very successful . . . Nokia has ......................... in at least 1 30 countries. . ....... ..... .. ... .. . ..... ..... ................... ............ ...... Simon Hastings has an interview with a senior manager at Nokia. Listen and complete the information below. _..... Company t!�f.�a. . . . .. . . . . 1 Activity . Head office ...................................................................... Research centre T.t?'!':'P..'!-.r:.'f-............................................... Employees ....................................................................... Languages Major markets ................................................................. Main con1petitors ............................................................ Advertising ..................... ................................................. .. .... ... ... ........ .. ... ....... ... . . . . . . . . . . . . . . . .� . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .... _......... . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . .............. . . . . . .. . . . . . . . . . . . . . . . . , . . . 10 You and your company 8 Listen to the interview again. Complete the questions below. What ............. ............. ............. ............. ? I t produces and sells mobile telephones. 2 Where ............. ............. ............. ' The head office is in J-Jelsinki. 3 . . .. . .... . .. .. .... .. .. your biggest ma rkels? . . . . China. 4 ............. 111any ............. ............. ............. ............ . About 53,000. 5 What ............. ............. ............. ............. in the company? Fin nish. And English, of course. 6 .......... . do you ............. ? .. On TV) in magazines, and 011 buses. LANGUAGE N OTE Present simple questions and negatives 1 To make questions and negative sentences we use the auxilary do / does. Where do you live> When do they finish work? 00 you live here? 00 you speak EngLish ' I live in Poris. I don't (do not) live in MiLan. They finish work at 1 Z. 00. They don't (do not) work in the afternoon. No, I don't. Yes, I do. 2 We use does for the third person (he, she, or it). What Languages does she speak? Does he smoke? Does she work with them> 9 Speaking o She speaks Finnish and EngLish. She doesn't (does not) speak Spanish. Yes, he does. No, she doesn't. Work in pairs. Student A , look at File I on page 1 5 1 . Student B, turn to File 0 on page 152. Ask your partner questions and complete the table below. Guess the name of your partner's company. Activity Employees Location '. Products f) Ask your partner the same questions about the company where he or she works. Write a short description of this company. Then report back to the rest of the class. You and your company 11 I1J Vocabulary o Here are some facts aboul Nokia. Complete the sentences with the correct words. I Nokia ...................... on buses in China. advertisements /advertises Nokia has ...................... on buses in China. 2 Nokia ...................... the 9100. products /produces The 9100 is one of Nokia's ...................... . 3 Nokia ...................... a lot of telephones in China. Nokia has large ...................... in China. 4 There are 53,000 . . . . .... . ........ . The company . . ............. ....... 53,000 people. 5 Ericsson is one of Nokia's ...... ... ... . . . employees /etnploys .. ..... .. ... sales /sells cornpef'itors I cOlnpetes . Nokia ...................... with Ericsson in the mobile phone market. 6 Texas Instruments is one of Nokia's .. . ... . ... . . .......... . suppliers /slIpplies Texas I nstruments ...................... Nokia with parts for mobile phones. e e V\/rite simi.lar sentences abollt a company YOli know lIsing the words in Complete the table of word families. Verb Noun sell s a le s compete . . .. ... .. ........... ... . .. 3 employ ... . . Person .. ... ... ... .. ... produce employment .. .. 4 .... . product . . . . . . ... . productivity ... o 2 advertisi ng advertisement . . . . . .... . . .... o Pronunciation . ... . ... .. . 6 . . . .. . . . .. . .. .... .... 1 sales figures competitive prices advertiser advertising campaign .. . employer .. . .................. producer s self-employed productivity bonus Look at the table below. The items in the first column are typical of a particular country. Complete the table with the correct countries and nationalities) as in the example. 1 Champagne 2 Carnival 3 Pasta 4 The Great Wall 5 Port 6 Kangaroos 7 BMW car 8 Sony 9 Paella 10 Tequila You a n d your company ... Expressions competitor Country 12 O. Nationality F.r:p.r.e;-.� . . . .. . . . .. . . . . . • • • . . . . . . F..r:.e�� ...................... e:rff.!:�!�p.� . .... ............... . . rn e Now listen and check your answers. Pay attention to the pronunciation. Listen again and put the words in the correct column according to the stress pattern. •0 • Pro"e.e .. Ii Listening o e . . ...... .. 00 • ............. 0.00 Brcn-i..Iian ............. ............. . ............ .. ............. ............. ..... ........ . ............ ....... . . . . . . .. . . . . . . . . . . . ............. . ............ . ............ . . . I:fal!J .. . . . . . . . . . . . ............. ....... •00 Br=iI ............. Fre-ne-?< ..... o• .. . .... ... Later on in his interview, the manager talks about his spare time. Listen and complete questions 1-5 below. Listen again and write down the answers. What / weekends? [ often ..................................................................................... near Lake Pukkala. 2 What / there? [ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .......................... or ........................................................... . 3 Who / with' My ......................................................................................................................... . 4 Where / swim? In ......... ............................................................... ......... . . . . . . . . . . . . . . . . . . . . . . . . . . . . .............. . 5 What / evenings? [ e .. ..... . ....... .. .. . .. . . .. . . .. . . ......... . ....... . .......... or .......................................................... . Ask a partner similar questions using the words below and the question words What? Where? Who? Why? When? 1 weekends ................................................................................................................ 2 evenmgs ................................................................................................................. . . 3 on holiday .............................................................................................................. . [!I Speaking o Work with a partner. Take i t in turns to talk for 60 seconds. Talk about your name, your town, your job, your company, your hobbies. Use the expressions below to help you. My nanle is .......................................... lam . . ...... . ..... .. ........... �............. . . I live i n .......................................... . It's a .......................................... town / city in the north / south / east / west of . . . . I am a .......................................... . I work for .......................................... . In the evenings / at weekends I .......................................... e . Now tell the class what you know about your partner. e.g. His I her name is He /she's ... ... You and your company 13 1 . 3 Com facts and fi ures Present simple - all forms Large numbers Presentations 1 Weak forms of do and does Grammar Vocabulary Communication skills Pronunciation m Vocabulary o Say these numbers. Then try to match them with items 1-5 below. �®D®::Jl®D®®® 1,280 432 805,602 75,000,000 1 the price in dollars of The Portrait of Dr Cachet by Vincent Van Gogh 2 the average daily sales of The Times (UK newspaper) 3 the length in metres of the Golden Gate Bridge in San Francisco 4 the population of Tokyo in 1 998 5 the number of Metro stations in Paris e Here are some facts about Pizza Hut (UK). Use the words in the box to complete the sentences. turnover products employs subsidiary market share competitors located outlets The headquarters of Pizza Hut (UK) is ......................... in London. 2 Their range of ......................... includes pizza, pasta, salads, and desserts. 3 The company ......................... 1 6,000 people. 4 Pizza Hut (UK)'s ......................... is over £300m. 5 Their main .......................... are Pizza Express and Ask. 6 They have .......... ............... in most large towns in Britain. 7 Pizza Hut (UK) is a ......................... of Tricon Global Restaurants. 8 Their ......................... at the moment is 6%. Il Listening � 0 Listen to the short presentation on Pizza Hut (UK). Are these statements true (T) or false (F)? 1 The talk is in four parts . ....... Tricon Global Restaurants is a subsidiary of Pizza Hut. . . . . . .. 3 jon Prinsell is the President of Pizza Hut (UK) . . . . . . . . 4 British people do not eat many pizzas . . . . . . . . 5 Pizza Hut wants to expand . ...... . 2 14 You and your company o In the talk what do these numbers refer to' Listen again and match the numbers with the correct information on the right. 1 2 3 4 5 6 7 I1ffi e 300,000,000 400 16,000 80% 75,000,000 6% 10% a b c d e f g number of pizzas the company delivers number of em ployees future market share present market share total sales number of outlets percentage of the population who eat at Pizza Hut at least once a year Listen to these extracts from the presentation again and fill in the gaps. My name is Sarah James and I'm ......................... to give a ........................ presentation on the ......................... . . 2 The ......................... ......................... of my presentation is about the company structure of P izza Hut (UK). The second part ........................ .. the present activity of the company in the U K and in the ......................... I \vanl to ......................... ......................... our future plans. 3 ......................... • the structure . .......... ............... ......................... with the parent company. 4 Now, . . . . . . . . . . . . " ........... ............... . . . . . . . . . . 5 Do you ................. ........ any LANGUAGE N OTE ......................... ......................... our present activity. ? Giving a talk 1 Presenting the structure of a talk I am here to talk about / give a presentation on . . . The subject of my talk is . . . The talk is in three parts. The first second last } part looks at / is about . . . 2 Introducing each point Right / first / now / finally ... Let's start with / let's look at / let's talk about . . . 3 Ending Do you have any questions? Thank you. You and your company 15 II Reading o Sw",tch Grou 2. 3 4 Sw",tch - - Look at these notes on Swiss watch manufacturers !"he Swatch Group . roup 0+ Ib tti",tch co.up",,,;e.s 51 u",rtz .ue.ch",,,;sl\\ - 0,,1'1 150) othe.r w",tche.s .uore. t"",,, ",rts (.uost The. ch",;nu",,, ",,,d +ou"de.r - N;col",S G H""Je.k Se.,,;or Ne.w colle.ct;o" with .uore. th",,, 150 w",tche.s ;" +our r"'''qe.s twice. '" 'Je.",r. 5 50 product;o" ce."tre.s - ;" �urope., Fr",,,ce., S,.;tze.d",,,d, It",I'J, Ge.nu",,,'J - ;" As;"" Th",;I",,,d, Ch;""" t-1 ",I", s;'" ' b Most +",.uous 7 w roduct - ",S� � "' � t..<:c, :h ,:-,w !""' ' :ot .� c 2 ' hc- "----_ 8",,,s - co,ueo"e.ltts +or te.le.co.u.""";c",t;o,,s ;"dustr'l-" +uture. --- 2.5% g The. grou - Se.ll � 10 _ ___ ____ Sw",tch - che... +ro.u 0+ the. world's w",tche.s i35 Com ",,,;e.s ;" grou£, ;"clude. Q.ue.g"!, T;ssot C",lv;" Kle.;" e.ltts Sw",tch' ",,,d FlfK FI",k - w",tche.s ",,,d w",tch COfUPO" ----- 12. 13 Future. -- I",,,S - co,u£,o"e.>tts +or e."t;re. Swiss ,.",tch ;"dustr A,"",,,,I s",Ie.S - II gOOD 000 w",tche.s Now organize the information under the appropriate headings, as in the examples. Organization / Structure (j) swafc-i< Gro'1p gr o'1p of 16wafGA. CoIY1fCl"i.8-S 1 10, Location / Distribution (iJ10J Sales Products (4- Hew ulleofwn 'of 1'70 wafc-i - Xem thêm -