MINISTRY OF EDUCATION AND TRAINING
BA RIA VUNG TAU UNIVERSITY
---------------
THESIS
THE USE OF TECHNOLOGY-ENHANCED LANGUAGE LEARNING
TOOLS IN ENGLISH LANGUAGE AMONG EFL STUDENTS
AT MINH DAM SENIOR HIGH SCHOOL
Student’s name: Phạm Thị Phương Lan
Student’s code: 18114164
Supervisor: Dr. Tran Quoc Thao
BA RIA-VUNG TAU, 2022
MINISTRY OF EDUCATION AND TRAINING
BA RIA VUNG TAU UNIVERSITY
---------------
THESIS
THE USE OF TECHNOLOGY-ENHANCED LANGUAGE LEARNING
TOOLS IN ENGLISH LANGUAGE AMONG EFL STUDENTS
AT MINH DAM SENIOR HIGH SCHOOL
Submitted to the Postgraduate Institute in partial fulfillment
of the Master’s degree in TESOL
Student’s name: Pham Thi Phuong Lan
Student’s code: 18114164
Supervisor: Dr. Tran Quoc Thao
BA RIA-VUNG TAU, 2022
i
CERTIFICATE OF ORIGINALITY
I certify my authorship of the Master’s Thesis submitted today entitled: The use
of technology-enhanced language learning tools in English language learning in
EFL students at Minh Dam Senior High School. In terms of the statement of
requirements for Theses in Master’s programs issued by the Higher Degree
Committee of Postgraduate Institute, Ba Ria Vung Tau University
Ba Ria Vung Tau, June 2022
Pham Thi Phuong Lan
ii
RETENTION AND USE OF THE THESIS
I hereby state that I am Pham Thi Phuong Lan, a candidate for the degree of
TESOL accept the requirements of the University relating to the retention and use
of Master’s Theses deposited in the Library.
In terms of these conditions, I agree that the original of my Master’s Thesis
deposited in the Library should be accessible for purposes of study and research,
in accordance with the normal conditions established by the Librarian for the care,
loan, and reproduction for thesis.
Ba Ria Vung Tau, June 2022
Signature ……………………
Pham Thi Phuong Lan
iii
ACKNOWLEDGEMENTS
My special thanks are due to all those who have made great contributions
to my thesis completion.
First and foremost, I would like to express my profound gratitude to Dr.
Tran Quoc Thao, my supervisor, for his valuable comments and suggestions
during the whole research process. His dynamism, enthusiasm, vision as well as
his patience have deeply inspired me. Without his support and guidance, this thesis
would never have been completed.
Secondly, I am very grateful to the Postgraduate Institute of Ba Ria – Vung
Tau University who have supported me much time to implement this thesis.
My sincere thanks also go to my friends and colleagues for all her help and
encouragement. I would like to thank the research participants who have
contributed to this study.
Last but not least, I warmly thank my family for their countless support,
greatest sympathy and unconditional love.
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TABLE OF CONTENT
CERTIFICATE OF ORIGINALITY ............................................................ i
RETENTION AND USE OF THE THESIS ................................................ ii
ACKNOWLEDGEMENTS .......................................................................... iii
ABSTRACT ................................................................................................... vi
CHAPTER 1: INTRODUCTION ..................................................................1
1.1.
Background of the study ......................................................................... 1
1.2.
Statement of the problems....................................................................... 5
1.3.
The aims of the study .............................................................................. 5
1.4.
Research questions .................................................................................. 6
1.5.
Scope of the study ................................................................................... 6
1.6.
Significance of the study ......................................................................... 7
1.7.
Definitions of the terms........................................................................... 7
1.8.
Organization of the study ........................................................................ 8
CHAPTER 2: LITERATURE REVIEW ....................................................10
2.1. Definitions of TELL .................................................................................10
2.2. Types of technology used as language learning tools .............................. 12
2.3. Technology-Enhanced Language Learning (TELL) ................................ 22
2.4. The use of TELL tools in English language learning ............................... 24
2.5. Students’ attitudes toward the use of TELL tools in English language
learning ............................................................................................................ 25
2.6. Strategies for English language learning skill area in TELL ................... 28
2.7. Previous studies ........................................................................................ 30
2.8. Conceptual framework ............................................................................. 35
CHAPTER 3: RESEARCH METHODOLOGY ........................................37
3.1. Research design ........................................................................................ 37
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3.2. Description of the data collection instruments ......................................... 38
3.3. Data collection procedure ......................................................................... 40
3.4. Data analysis............................................................................................. 41
3.5. Reliability and validity ............................................................................. 41
3.6. Chapter Summary ..................................................................................... 42
CHAPTER 4: RESULTS AND DISCUSSIONS .........................................44
4.1. Students’ attitudes towards the use of TELL tools in English language
learning at Minh Dam senior high school ....................................................... 44
4.2. What TELL tools are used in English language learning at Minh Dam
senior high school............................................................................................ 47
4.3. Students’ strategies for using of TELL tools for English language learning
......................................................................................................................... 49
4.4. The relationship between students’ attitudes and the use of TELL tools . 50
4.5. Discussions of the findings ...................................................................... 50
4.6. Chapter summary ..................................................................................... 53
CHAPTER 5: CONCLUSIONS AND RECOMMENDATIONS .............54
5.1. Conclusions .............................................................................................. 54
5.2. Recommendations .................................................................................... 55
REFERENCES ..............................................................................................56
APPENDIX.....................................................................................................60
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ABSTRACT
In the era 4.0 of information and technology explosion, learning English is
a must which not only helps the students know how to communicate well, but also
know how to access, evaluate, analyze, and synthesize the vast quantities of
information from the Internet in order to solve complex problems. Therefore,
teaching is now becoming a more difficult job in which the teachers’ role and
responsibility is also becoming as crucial as they are expected to lead the change
of strategies, approaches, and tools in language learning and teaching. They have
to replace their obsolete methods with the new one, the student-centered approach,
where teachers should not teach everything to the students by using their own
tools, strategies, approaches in order to guide them the way to study by
themselves. One of the methods the teacher can apply to improve the effectiveness
of English teaching and learning is to motivate and help students using technology
in learning themselves. From these views, the research aims at investigating EFL
students’ attitudes toward the use of technology-enhanced language learning
(TELL) tools in English language learning, finding out EFL students’ use of TELL
tools in English language learning, and examining the relationship between EFL
students’ attitudes toward the use of TELL tools in English language learning and
their use of TELL tools. The results show that they strongly agree TELL tools are
good methods to help them improve English and encourage them autonomy
learning effectively.
Keywords: EFL; Technology-enhanced language learning; Student attitudes
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LIST OF TABLES
Table 3. 1 Cronbach’s Alpha of the questionnaire ........................................................ 42
Table 4. 1. Students’ attitudes towards the use of TELL tools in English language
learning .......................................................................................................................... 44
Table 4. 2 Students’ cognition towards the use of TELL tools in English language
learning .......................................................................................................................... 45
Table 4. 3 Students’ affection towards the use of TELL tools in English language
learning .......................................................................................................................... 46
Table 4. 4 Students’ behavior towards the use of TELL tools in English language
learning .......................................................................................................................... 47
Table 4. 5 Students used TELL tools ............................................................................ 48
Table 4. 6 Students’ attitudes and use of TELL tools ................................................... 49
Table 4. 7 Improve target language or language skills ................................................. 49
Table 4. 8 Correlations .................................................................................................. 50
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LIST OF FIGURES
Figure 2. 1 Theory of Reasoned Action (Ajzen & Fishbein, 1980) .............................. 26
Figure 2. 2 Technology Acceptance Model (Davis, 1989) ........................................... 27
Figure 2. 3 The conceptual framework of the study ..................................................... 36
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CHAPTER 1: INTRODUCTION
1.1.
Background of the study
The effect of the use of technology on education has been studied by a
number of researchers in different settings and situations. Most of those researches
shared a common result that is related to the effectiveness of the use of technology
in education and how it assists in developing teaching methods and students’
knowledge such as (Frigaard, 2002; Schofield & Davidson, 2003; Miner, 2004;
Timucin, 2006). According to Directive 3031 on August 26th 2016 of the Minister
of Education and Training, Vietnam on the central duty of primary, secondary,
high education is: to diversify teaching forms, pay attention to creative experience
activities; to enhance the application of information technology in teaching and
learning through the use of learning models combining traditional classrooms with
online classes to save time and costs as well as enhance fairness in access to high
quality educational services, etc. In addition, to organize students to perform
learning tasks in the classroom, it is important to attach assigning tasks and
guiding students to study at home or out of class. From then until now, technologyenhanced education is becoming an increasingly important part of general
education. Technology not only gives learners the opportunity to control their own
learning process, but also provides them with ready access to a vast amount of
information over which the teacher has no power or control.
Also, in the era 4.0 of information and technology explosion, learning
English is a must which not only helps the students know how to communicate
well, but also know how to access, evaluate, analyze, and synthesize the vast
quantities of information from the Internet in order to solve complex problems.
Therefore, teaching is now becoming a more difficult job in which the teachers’
role and responsibility is also becoming as crucial as they are expected to lead the
2
change of strategies, approaches, and tools in language learning and teaching.
They have to replace their obsolete methods with the new one, the studentcentered approach, where teachers should not teach everything to the students by
using their own tools, strategies, approaches in order to guide them the way to
study by themselves. One of the methods the teacher can apply to improve the
effectiveness of English teaching and learning is to motivate and help students
using technology in learning themselves.
Technology – the convenient and interesting product of today has shown its
benefits in providing students with a strong motivation for learning the language
which is considered as “a key goal in the success of language learners” (Gardner
& Lambert, 1972, p.21). Students’ motivation is vital if the teacher is to help them
how to learn. Also, it provides students with good opportunities to have access to
authentic materials, tools and information which help them develop their language
skills. Thanks to technology, students can manage their own learning based on
what they have learned and their own choices. This leads students to greater
autonomy and a more student-centered language learning. Technology is a goal to
change teaching and learning methods.
Crystal (2001) indicates that technology offers all students opportunities to
learn in ways not previously possible. Its innovations have gone hand-in-hand
with the growth of English and are changing the way in which we learn. The
internet is changing languages partly because it gives rise to new vocabulary and
more importantly because the users of this tool drive the language in certain
directions.
The present aim in Vietnamese education is to promote the use of
information technology (IT) in teaching and learning, particularly in foreign
languages. Because foreign languages are so vital in today's era of international
integration, English is usually included in the high school curriculum as one of the
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three primary topics. Furthermore, based on current language teaching
approaches, the use of information technology in foreign language instruction is a
need, and an unavoidable tendency in the age of the flat world.
In industrial revolution 4.0, Vietnamese education really pays great
attention to and tries to innovate English teaching methods, helping students to
use a language fluently. Some solutions to apply IT in teaching English have been
proposed as follows:
ü For teachers
Teachers are those who directly guide and impart knowledge and skills to
students. Therefore, in the work of reforming English teaching methods, teachers
play a pivotal role. To serve the application of IT in teaching English, teachers can
flexibly use supporting software to design interesting and quality lectures such as:
Window Media Maker software: Support teachers to cut audio; Create videos and
clips for phonics teaching; Audacity software: Allows cutting and merging audio;
sound recording; Mcmix software: Application in English test making. Building
a bank of multiple-choice and essay questions; mix multiple-choice questions;
Hotpotato software: Support teachers to compose exercises for slide presentation,
including exercises of the form: multiple-choice, short-answer, cloze-test (for
multiple-choice exercises, Hotpotato allows teachers to change question and
answer order); Google Drive application: Helps to edit documents, compose
presentations, allows storage and sharing of data, etc.
ü For student
The initial goal of educational innovation is to help students access
knowledge, arouse interest in learning, develop comprehensively in thinking and
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skills, and create a solid foundation for the future of students. To realize this goal,
teachers can implement the following IT application solutions:
- Duolingo is an effective English self-study app for students of different
levels. This application works well on many smartphone platforms
today. This is a rich source of materials, actively supporting students in
learning English. Duolingo fosters students with many skills such as
listening and pronunciation, grammar structure, meaning translation,
vocabulary search, etc.
- Hello English: Hello English is designed with a friendly interface,
simple operation, easy to use. This application software supports
students better in speaking and grammar skills. Moreover, this is also a
very effective vocabulary learning tool for students.
- BBC learning English: BBC learning English is a very good English
self-study application, which is widely used today. The application is
suitable for many learners of different levels. BBC Learning English
helps learners practice basic English skills such as standard
pronunciation, speaking skills, listening practice, vocabulary and
grammar. Then, learners can foster advanced skills such as using words
and slang, etc.
- English learning website: The current English learning website system
is very diverse and rich. These are essential open sources for finding
materials as well as e-learning for students. Through famous website
channels, students can easily and quickly access many important
learning materials, helping to foster and improve their knowledge and
master many different skills, etc.
In current situation, recognizing the importance of using technology in
teaching and learning EFL, teachers and students at Minh Dam senior high school
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have recently applied it in their teaching and learning activities inside and outside
classroom. The effectiveness of teaching and learning has also been improved, but
it is still a disagreement and an unrecognition. Therefore, this study sought to
investigate language students’ perceptions of technology-enhanced language
learning tools. It employed to find the possible answers in order to gain a better
understanding of the teaching and learning situation.
1.2.
Statement of the problems
At the context of Minh Dam High school, the school accesses the Wi-Fi
internet and permits students to use their mart phones, computers in their
classrooms in order to help students to study English and other subjects, and help
them take responsibility to learn independently. However, according to our
observation, they may not always use TELL tools in their English language
learning. Although they can develop autonomous English learners by themselves,
they may encounter different obstacles to English language learning by TELL
tools. Also, they may not be able to utilize TELL tools to learn English effectively.
In addition, students' learning attitude towards the use of TELL tools
according to personal observations is sometimes good, sometimes not good. We
also do not know how effectively students use TELL tools as well as what the
teachers think about the students who access to learning through TELL tools.
From the above reasons, with the hope to seek for the plausible answers to these
problems, this study investigates how they use their TELL tools.
1.3.
The aims of the study
This study aims at exploring the EFL students’ use of TELL tools in English
language learning at the context of Minh Dam Senior high school. The objectives
are as follows:
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(1) To investigate EFL students’ attitudes toward the use of TELL tools in English
language learning;
(2) To find out EFL students’ use of TELL tools in English language learning;
(3) To examine the relationship between EFL students’ attitudes toward the use
of TELL tools in English language learning and their use of TELL tools.
1.4.
Research questions
In order to realize the purpose of the study, the following research questions
were addressed.
(1) What are EFL students’ attitudes toward the use of TELL tools in English
language learning at Minh Dam senior high school?
(2) To what extent do EFL students use TELL tools in English language
learning at Minh Dam senior high school?
(3) What is the significant relationship between EFL students’ attitudes toward
the use of TELL tools in English language learning and their use of TELL
tools?
1.5.
Scope of the study
This study employed both quantitative and qualitative research methods.
The population of the study included 315 students at Minh Dam senior high
school. The participants came from three groups: Group 1 consisted of 112 grade
10th students. Group 2 has 102 grade 11th students, and group 3 is 101 grade 12th
students. All of them used TELL tools in learning English from grade 10th. They
filled in the questionnaire. Sixty-eight percent (68%) of the participating students
were females. The data of the study were collected and analyzed by SPSS
software.
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1.6.
Significance of the study
Technology has been used in many fields, including teaching and learning
and it also brings some significant benefits. In an English language inside and
outside classroom, the effectiveness of using technology such as zalo, viber,
zoom, bloom apps on iphone, youtube, etc. in teaching and learning seems to be
undeniable. In classroom, teachers use of vast resources and opportunities from
technology makes their lessons colorful and understandable. Out of classroom,
teachers also use them to suggest their students discuss and practice English
joyful. However, since Ba Ria – Vung Tau used TELL tools in language teaching
for students, there is no any survey to see what and how students use TELL tools
in English language learning as well as what and how students’ perceptions on the
use of TELL tools in English language learning. Hopefully, the results of the study
can suggest some suitable ways to help teachers and students improve the
effectiveness of teaching and learning English through TELL tools.
The research results hope to help the author see an overview of the students’
perception of TELL tools and the effectiveness of using TELL tools at Minh Dam
High School in particular, then help educational managers and English teachers
can improve how to teach English and have an oriented further development.
1.7.
Definitions of the terms
Students’ attitudes towards the use of TELL tools are considered through
their cognitive, affective and behavioral. Cognitive factors are considered as
learning goals, learning plans, learning strategies, and learning processes such as
memorizing, understanding, using, analysing, evaluating, creating. Affective
factors are students’ emotion or feeling. They include students’ individual factors
like self-esteem, personality and motivation. Behavioral factors are learning
8
actions like interacting with others, selecting learning ways, selecting learning
tools.
TELL is the use of technological resources to assist complementing and
enhancing foreign language learning methods. TELL is thought to provide
learners greater control over their learning by allowing them to study quicker,
more autonomously, and more creatively.
Technology is the practical application of knowledge, especially in a
particular area.
1.8.
Organization of the study
The study consists of five chapters:
Chapter 1, the introduction, mainly introduces the background of the study,
the purpose of the study, the research questions, the significance of the study, the
limitations, the delimitations, and the organization of the study.
Chapter 2, the literature review, provides theoretical background to the
study beginning with some common types of technology which can be used in the
English classroom and at home (out of class). Also, the advantages and drawbacks
of using TELL tools in learning English are introduced in this chapter. Finally, the
notions of using technology in learning English are considered to motivate
students learning themselves and to see students’ attitudes towards the use of
TELL tools in English language learning and factors affecting their attitudes.
Chapter 3, the methodology, describes research questions, the research
design, the data collection including the instruments and the procedure of the data
collection, data analysis, reliability and validity.
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Chapter 4, the research findings and discussion, presents the analyzed data,
the findings of the study based on the statistic tables and graphs, and discussion
the findings.
Chapter 5, the conclusions and recommendations, mentions some
implications and recommendations for administrators, teachers and students of
using the use of TELL tools in English language learning, and suggestions for
further research. Finally, the conclusions of the study are also given at the end of
the chapter.
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CHAPTER 2: LITERATURE REVIEW
In this chapter, some theoretical backgrounds of the study are reviewed.
The definitions of “technology” are presented in the first section. Some types of
technology used are mentioned. Also, the advantages and benefits of using
technology in teaching and learning are reviewed. In addition, the disadvantages
or barriers of using technology are stated in this chapter. The conceptual
framework of the study will be drawn after summarizing some previous studies
related TELL tools in English language teaching in Vietnam and other countries.
2.1. Definitions of TELL
In the era of technology 4.0, technology has been used in many different
fields. Education is among one of them. In recent years, technology has been
widely used in teaching and learning and it has also showed the effectiveness,
especially in teaching and learning foreign languages. To many people,
technology has made great changes in the classroom and outside classroom, and
it also plays such an important role in the learning process. There are a lot of
definitions offered by scholars and dictionaries.
According to Franklin (1989, p.6), it is practice, “the way we do things
around here”. In this definition, the author would like to imply “a specific field of
technology or to refer to high technology or just customer electronics rather than
technology as a whole”. Another idea assumes that it is “a body of knowledge
devoted to creating tools, processing actions and extracting of materials” (Yiga,
2013:9). In this author’s view, technology can be seen as “products, processes or
organizations that people use to extend their abilities and to accomplish various
tasks in their daily lives” (Yiga, 2013: 10).
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