Mô tả:
WORK PLACEMENT REPORT
“RECRUITMENT IN THANG LONG POSTAL INSURANCE COMPANY AND
RECOMMENDATIONS TO IMPROVE THE QUALITY OF RECRUITMENT”
Student
: Nguyen Thi Dung – Class: CNTH-DAA8
Tutor in university : Mrs.Tran Kieu Trang
Mr. La Tien Dung
Tutor in enterprise: Mrs. Phan Que Anh - Specialist
CONTENTS
•A
PRESENTATION
OF THE
COMPANY
• PRESENT MY
MISSIONS IN
THE
PROBATION IN
THE COMPANY
• EVALUATING
SITUATION OF
RECRUITMENT
AT PTI THANG
LONG
Part 1
Part II
Part III
Rationale, Objectives, Methodology and Scope of the Study
Rationale
•Human plays the
most important
role in bringing
success for the
organization
Objectives
•Analyzing the
situation of
recruitment
•Identifying the
existing problems
and give some
recommendations
Methodology
•Analysis and
synthesis
materials, reports
in the company
•Observation, and
interviews for
information
Scope of the study
•Focuses on the
situation of
recruitment and
gives
recommendation
to improve the
effectiveness of
recruitment
PART I: A PRESENTATION OF THE COMPANY
AN OVERVEW OF THE POS AND TELECOMMUNICATION
JOINT STOCK INSURANCE CORPORATION
Full Name: Pos and
Telecommunication
Joint Stock Insurance
Corporation
Head office: 8th floor,
No 4A Lang Ha, Ba
Dinh District, Ha Noi
City
Phone: (84-4)
37724466
Fax: (84-4)
37724460/37724461
Website:
www.pti.com.vn
The original
insurance
business
•Health insurance and
personal accident
insurance
•General Liability
Insurance;
•Motor Vehicle
Insurance;
•For fire and explosion
Insurance;
Re- insurance
business: Receive
and reinsurance
for all non-life
insurance
•Damage servey:
damage, servey,
calculate, allocate
damage,
•Damage assessment
agent.
Carry out
investment
activities in the
following areas
•Purchase government
bonds
PART I: A PRESENTATION OF THE COMPANY
THE ESTABLISHMENT AND
DEVELOPMENT OF THANG LONG
POSTAL INSURANCE COMPANY
Director
Assistant
director 1
Full Name: Thang Long Postal
insurance company
Short name: PTIT
Address: Hoa Dang building,
No 29 Nguyen Trai, Trung Van
Street, Tu Liem District, Ha
Noi City
Dep.
Account
s
Dep.
Adminis
tration,
Human
resourc
e
Dep.
nonmarine
Assistant
director 2.
Dep. marine
Dep.
techniqu
e assets
Dep.
Business
1, 2, 3, 4,
5, 6
Dep.
Business
HaDong
PART I: A PRESENTATION OF THE COMPANY
AN OVERVEW OF THANG LONG POSTAL INSURANCE COMPANY
• Top 5 enterprises of nonlife insurance
• Good brand reputation and
image
• Good customer services
• Strong financial resources
•
•
•
•
Big population: 90 Million.
Standard of living
Average GDP = 1960$
Supportive policies
• Revenue is not really high
• Most of the original staff
hired is not learn
specialized insurance in
university.
STRENGTHS
WEAKNESS
OPPORTUNITIES
THREATENS
• Fierce competitions
• Slowdown economic growth,
• High inflation rate: 8,2%
Progress of internship
Learn information about
the internship company
and get familiar with works
Research, take part in the
recruitment process
Recommendation to
improve quality
recruitment process
Learn information
about the company
Find out information about
the recruitment activities
Recruitment source
Learn information about
human resource department.
Take part in the
recruitment activities
Channels recruitment
Collect related documents
about financial reports
Propose step teamwork,
solve situations
1. REMOVE UNSATISFACTORY RECORDS.
MY MISSIONS
Collecting online
applications by email for
business department
TAKE PART IN THE RECRUITMENT ACTIVITIES
Marking CV of applications
Remove
unsatisfactory
records.
Designing
questionnaires
for interview
Get information
candidates
before the
interview
participate in
project meeting
andmeetings of
human
resource
department
Base on check list to chose
Identify
key criteria
for each type of job
suitable
applications
Method of assessment resumes
2. DESIGNING
Knowing howQUESTIONNAIRES
to design these types. of
in each
skill skills
questions
Base on
general
Chose suitable questions
Set up level mark for each
question
Research the Recruitment process in PTI Thang Long
Stage 1: Define requirements
• In December in each year or when has demand manpower
• All the departments’ head send their requisition in a fixed form
• HR collects the approval of the director
• Soucre: internal source, external source
Stage 5: Send
invitations
matriculation
Stage 1: Define
requirements
Stage 2: Advertisement
•advertisement mostly on the company’s website
Stage 3: screening of candidates
Stage 4:
Examination.
Interview
Stage 2:
Advertisement
•HR department starts collecting the bio data
•The bio data are collected from sources
•Selected and prioritized based on applicants’ education
Stage 4: Examination, Interview
Stage 3:
Screening of
Candidates
•Writing test: English test, technical information
•Direct interview: general interview + Personal interview
Send invitations matriculation
•Staff who are selected will be trained in company about 60 days
•Send to director their report after training
EVALUATING SITUATION OF RECRUITMENT AT PTI THANG LONG
ACHIEVEMENTS
IN RECRUITMENT
LIMITATIONS AND
MY
RECOMMENDATI
ON TO IMPROVE
THE QUALITY OF
RECRUITMENT
CASE STUDY
ACHIEVEMENTS IN RECRUITMENT
Set up the recruiting
process
The quality and quantity
in the recent years
• Supporting for managing and
using human resource
• Creates equal opportunities
for all applicants and
employees
• Quite scientific and detailed
• More and more improving
• Raise the revenue and profit
for the company as well as
the income for workers
LIMITATIONS OF RECRUITMENT
Stage 5:
Send
invitations
matriculati
on
Stage 1:
Define
requireme
nts
Stage 4:
Examinati
on.
Interview
Stage 2:
Advertise
ment
Stage 3:
Screening
of
Candidates
Source
Channels
Recruiting quality
•Using internal resources by
rotating staff from one
location to another location
•External recruitment NOT
enlarged in terms of
methods
•Only on the company
website and job site
www.vietnamworks.com
•Tests, interview step is not
efficient
•The test questions not
evaluate qualifications of
candidates
RECOMMENDATION TO IMPROVE THE QUALITY OF RECRUITMENT
Expand recruitment
source
Recruit
ment
source
• Coordinating with
universities and
colleges
• Select
outstanding
students to apply
for the jobs
• Put certain
conditions for the
students
Provide work
placement for
students
• Project “Starting
selling insurance
with PTIT”
• Costing the
company a lot of
money ->
attractting
qualified
employees
RECOMMENDATION TO IMPROVE THE QUALITY OF RECRUITMENT
Channels
recruitment
Recruiting
quality
Widening the channels for
recruitment advertisement
On the Internet
On magazine
Add teamwork steps to
recruitment process
Stage 4
Examination,
interview
Examination,
teamwork solve
situations
Interview
Divided candidates into small
groups 5 -7 persons
A group has about 20 minutes
to discuss
Stage 4 splits to 2 small steps:
examination and team work
solve situations
Case study
Step 1
Step 2
Step 3
Step 4
Step 5
Attend
Detecting
problems
Confirm the
problem or
not ?
Recommend
ation
solutions
Everyone
agreed
solution
In 3 months
internship
•I have had some
tasks…
On 03/28/2014
•Ask Ha Duyen Hung
who has just
completed interview
In the afternoon
of that day
•I have opportunity to
participate in process
interview candidates
•I sat and listened to
interview
In the meeting
And then…
•I gave my opinion on
the proposed additional
•Employers and
director in company
evaluate high my
opinion
group work
Solutions for case study
Solution
Boring
questions
Not expressing
themselves
The
atmosphere in
the interview
Hiring partner design
question for interview
Refer to question others
company's, on the
internet
Teamwork
CONCLUSION
CONTRIBUTIONS
Solution for recruitment
source
Experience
Communication/ Listening skill
Time management skill
Solution for recruitment
channels
Document management skill
Solution for recruitment
process (split stage 4 to
2 small step)
Ability to learn
Student
: Nguyen Thi Dung – Class: CNTH-DAA8
- Xem thêm -